Janitorial Project Manager
About The Position
The Janitorial Project Manager oversees operations at a designated site or group of sites within a specific market. The role leads teams, manages daily activities, and ensures customer satisfaction while aligning operational programs with organizational standards to deliver high-quality service outcomes. The position is client-facing and includes recruiting, developing, and mentoring shift leads and management personnel, promoting a safe and positive work environment, and identifying data-driven opportunities for operational improvement. Compensation is $70,000–$72,800 annually. Specific offers vary based on education, experience, skills, abilities, geographic location, and alignment with market data. The successful applicant may be eligible to participate in a company incentive or bonus program. The role is based in a warehouse environment and may require physical tasks at client locations, including prolonged walking, lifting up to 40 pounds, operating pallet jacks, and assisting with cleaning activities as required.
Requirements
- At least 2 years of experience in distribution and/or fulfillment center operations.
- Bachelor’s degree in Business Administration, Operations Management, Supply Chain Management, or a related field, or equivalent experience.
- Demonstrated ability to lead, influence, and achieve results through others.
- Strong process improvement and continuous improvement capabilities.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong interpersonal skills, including empathy, patience, and professionalism.
- Effective conflict resolution and negotiation abilities.
- Superior organizational and time management skills, including the ability to manage multiple priorities.
- Excellent verbal and written communication skills.
- Ability to perform effectively in a fast-paced, high-demand environment.
- Proficiency in Microsoft Office Suite and general computer applications.
- Strong attention to detail and ability to work independently and collaboratively.
- Professional demeanor when interacting with clients, employees, and external partners.
- Talent development and team-building abilities.
- Ability to work in a warehouse environment.
- Ability to perform physical tasks at client locations, including prolonged walking, lifting up to 40 pounds, operating pallet jacks, and assisting with cleaning activities as required.
Responsibilities
- Oversee and maintain operational standards, performance metrics, and program execution across assigned client fulfillment centers.
- Implement strategies to enhance communication, service quality, and client satisfaction.
- Ensure compliance with processes, procedures, and documentation requirements.
- Build and maintain effective working relationships through clear, respectful, and professional communication.
- Provide accurate and timely updates to clients, employees, and leadership.
- Identify operational challenges and implement effective, data-driven solutions.
- Use analytics and sound judgment to guide decision-making.
- Recruit, develop, and mentor shift leads and management personnel.
- Promote a positive work environment and establish a strong culture of safety.
- Set clear expectations, ensure accountability, and support employee development through coaching and feedback.
- Take ownership of operational programs and proactively identify opportunities for improvement.
- Perform additional duties and support special projects as assigned.
Benefits
- May be eligible to participate in a company incentive or bonus program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
