Janitorial Operations Manager

The Budd Group • Winston-Salem, NC

9d • Onsite

About The Position

The Budd Group is seeking an energetic and dedicated Janitorial Operations Manager to oversee a diverse portfolio of 12 commercial client accounts (including education, medical, manufacturing, and Class A spaces) in the Winston-Salem area. In this high-visibility, dynamic role, you’ll serve as the primary leader managing operations, driving customer satisfaction, mentoring Operations Supervisors, and supporting a team of 35–40 dedicated employees. The Budd Group is a family-owned, God-honoring company that has provided facility service solutions across the Southeast since 1963. We believe that our people are our greatest asset. When you join our leadership team, you aren’t just getting a job—you’re stepping into an empowering culture built on mentorship, growth, and genuine partnership.

Requirements

• 2+ years of management/supervisory experience
• Proven customer relationship skills
• Strong computer literacy (scheduling, time tracking, ordering)
• A valid driver's license
• Valid driver's license and reliable personal transportation suitable for local travel.

Nice To Haves

• Prior experience as a Cleaning Operations Manager, account manager, or supervisory lead in janitorial or facility management is preferred (internal candidates and stepping-stone account managers welcome!).
• Strong interpersonal skills with a passion for building positive relationships with employees and clients.
• Comfortable using technology for scheduling, payroll auditing, and inventory tracking.

Responsibilities

• Lead employee teams, partner directly with clients, and ensure high operational quality across commercial, educational, and medical facilities.
• Act as the primary leader and Facilities Operations Manager for client accounts, delivering top-tier customer service and building strong client partnerships.
• Direct and mentor operational supervisors and frontline employees; conduct quality inspections and provide constructive feedback and training.
• Oversee scheduling, daily digital timesheets, and supply ordering across your accounts using modern software tools (Dayforce & Coupa).
• Perform regular site visits to audit quality, improve safety standards, and ensure client expectations are consistently met.

Benefits

• Paid Time Off (Vacation, Sick, 9 Paid Holidays, 2 Floating Holidays, 1 Volunteer Day)
• Medical, Dental, & Vision Plans
• 401(k) Match
• HSA/FSA
• Life/Disability Insurance
• Mental Health & Financial Support
• Free Online Classes
• Pay on Demand + Cash Back
• Monthly Car Allowance + mileage reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed