Janitorial Operations Manager

The Budd Group • Greensboro, NC

5d • Onsite

About The Position

The Budd Group is seeking a dynamic and adaptable Janitorial Operations Manager to take ownership of a commercial account portfolio in the Greensboro area. This role involves driving operational excellence, building strong client relationships, and leading a team to success. The company emphasizes empowering leaders to think and act like business owners within a supportive, family-owned, God-honoring culture.

Requirements

• 2+ years of management/supervisory experience
• Proven customer relationship skills
• Strong computer literacy (scheduling, time tracking, ordering)
• A valid driver's license
• Proven supervisory or management experience in service, operations, or customer-facing environments.
• Comfortable using technology for scheduling, payroll auditing, and inventory tracking.
• Valid driver's license and reliable personal transportation suitable for local travel.

Nice To Haves

• Prior experience as a Cleaning Operations Manager, account manager, or supervisory lead in janitorial or facility management is preferred (internal candidates and stepping-stone account managers welcome!).
• Strong interpersonal skills with a passion for building positive relationships with employees and clients.

Responsibilities

• Lead employee teams, partner directly with clients, and ensure high operational quality across commercial, educational, and medical facilities.
• Act as the primary leader and Facilities Operations Manager for client accounts, delivering top-tier customer service and building strong client partnerships.
• Oversee the daily operations and service delivery for a diverse portfolio of up to 20 commercial, banking, and Class-A office accounts.
• Direct and mentor operational supervisors and frontline employees; conduct quality inspections and provide constructive feedback and training.
• Oversee scheduling, daily digital timesheets, and supply ordering across your accounts using modern software tools (Dayforce & Coupa).
• Perform regular site visits to audit quality, improve safety standards, and ensure client expectations are consistently met.

Benefits

• Mileage reimbursement
• Paid Time Off (Vacation, Sick, 9 Paid Holidays, 2 Floating Holidays, 1 Volunteer Day)
• Medical, Dental, & Vision Plans
• 401(k) Match
• HSA/FSA
• Life/Disability Insurance
• Mental Health & Financial Support
• Free Online Classes
• Pay on Demand + Cash Back

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed