Janitorial Area Manager, Full-Time
About The Position
CSI International Inc. is seeking an experienced Janitorial Area Manager to manage and support the work of janitorial staff. The manager has operational accountability for an assigned account, including managing and training the team and regularly inspecting the building to ensure customer expectations are met or exceeded. The role includes responsibility for budgets and P&L statements, quality control, staffing, training, work assignments, timekeeping, supplies, safety, and customer concerns. The position is scheduled Monday through Friday, 12:00 PM–8:30 PM. CSI International Inc. provides equal employment opportunities and is committed to diversity and inclusion. The company provides reasonable accommodations for qualified applicants and employees with disabilities and for limitations related to pregnancy, childbirth, or related medical conditions.
Requirements
- At least 2 years of progressively increasing management experience in the janitorial industry.
- Working knowledge of major building-maintenance areas, including restroom sanitation, office cleaning, carpet care, hard-floor care, equipment operation and maintenance, chemical knowledge, MSDS, and safety.
- Ability to meet deadlines and make sound decisions in stressful situations.
- Strong customer-service skills.
- Excellent attention to detail.
- Excellent verbal and written communication skills.
- Strong organizational skills.
- Ability to multitask.
- Ability to exercise judgment and work independently.
- High integrity and discretion.
Responsibilities
- Manage budgets, P&L statements, quality control, staffing, training, work assignments, and timecards.
- Complete regular quality-control inspections with the site supervisor and/or customer.
- Determine staffing levels needed to satisfy the Scope of Work while remaining within budget.
- Manage and train janitorial staff working in the building.
- Designate shift and area work assignments.
- Respond promptly and appropriately to customer concerns or complaints and ensure closure on issues and inquiries.
- Onboard new employees and provide training, including hands-on training and job shadowing.
- Demonstrate janitorial duties while employees shadow.
- Address employee relations and performance issues, and document and report them to management or HR.
- Identify and communicate the need for special project work to management.
- Review employee timekeeping for compliance and complete payroll documents to ensure employees are paid correctly.
- Maintain cleaning-supplies inventory.
- Respond to calls whenever needed.
- Enforce safety policies and procedures and immediately report and investigate accidents.
- Complete required training courses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
