Janitorial Area Manager - Janitorial Services

Harvard Maintenance, Inc•Town of Middletown, NY

21h•$60,000 - $65,000

About The Position

The Janitorial Area Manager oversees and executes janitorial and cleaning operations for high-end events, VIP functions, corporate gatherings, private events, and other high-profile venues. The role manages event cleaning services before, during, and after events while maintaining standards for cleanliness, presentation, safety, and customer satisfaction. It serves as a primary operational contact for event organizers, venue management, clients, and internal leadership. The manager coordinates staffing and schedules, attends event-planning meetings, develops cleaning plans, trains employees, oversees inventory and equipment, and ensures services are delivered smoothly. The position also manages quality assurance, safety and compliance, client relations, labor utilization, operational reporting, and continuous improvement. The work may take place in active event environments with varying schedules and may require extended shifts.

Requirements

Minimum of 3–5 years of supervisory or management experience in janitorial services, environmental services, hospitality, venue operations, or event management.
Demonstrated experience coordinating teams and managing multiple operational priorities.
Strong understanding of commercial cleaning procedures, equipment, chemicals, and quality standards.
Proven ability to develop staffing schedules and manage labor resources.
Experience with employee training, performance management, and operational accountability.
Excellent written and verbal communication skills.
Strong organizational, time-management, and problem-solving abilities.
Proficiency in Microsoft Office applications and workforce scheduling systems.
Ability to work flexible hours, including evenings, weekends, and holidays.
Ability to maintain a professional demeanor in fast-paced, high-pressure environments.
Ability to stand and walk for extended periods and navigate large facilities and multiple event locations.
Ability to lift and move equipment or supplies up to 40 pounds, with or without reasonable accommodation.
Ability to work in active event environments with varying schedules and operational demands.
Availability for extended shifts when necessary to support event execution.

Nice To Haves

Previous experience managing janitorial services for luxury venues, convention centers, corporate events, hospitality facilities, entertainment venues, or VIP functions.
Experience working directly with high-profile clients and executive-level stakeholders.
Familiarity with inventory management, labor budgeting, and operational performance reporting.
Experience managing large teams and simultaneous events.
Knowledge of OSHA standards, chemical safety, and industry cleaning best practices.

Responsibilities

Oversee janitorial operations for assigned events and develop pre-event, during-event, and post-event cleaning plans.
Conduct venue walkthroughs, identify service requirements, and determine staffing and equipment needs.
Coordinate cleaning activities to minimize disruption and maintain cleanliness across event spaces, including VIP areas, restrooms, entrances, common areas, hospitality suites, and back-of-house locations.
Respond to urgent cleaning needs, spills, emergencies, and client requests; inspect completed work and ensure venues are restored within required turnaround times.
Attend client, venue, operational, and event-planning meetings; review schedules and requirements, communicate plans, resolve concerns, and provide updates and post-event feedback.
Develop staffing schedules and determine staffing levels based on event calendars, venue requirements, attendance, and operational demands.
Coordinate assignments, shift coverage, breaks, and deployment; manage last-minute staffing changes and monitor attendance, punctuality, productivity, and schedule compliance.
Verify employee timekeeping and payroll-related submissions; collaborate with recruiting and operations leadership to maintain a qualified workforce.
Onboard, orient, and train employees in cleaning procedures, equipment operation, chemical handling, safety, customer service, and professional conduct.
Set performance standards, lead pre-shift briefings, coach employees, provide corrective feedback, evaluate performance, and promote teamwork, accountability, safety, and continuous improvement.
Oversee inventory of chemicals, consumables, restroom supplies, tools, and equipment; maintain inventory levels, records, audits, storage, ordering, receiving, and distribution.
Monitor product consumption, reduce waste, maintain equipment, report repairs, and enforce chemical labeling, storage, dilution, and handling procedures.
Conduct inspections and implement quality-control checklists and procedures; address service deficiencies and document concerns, corrective actions, and improvement opportunities.
Ensure compliance with OSHA requirements, company safety policies, and applicable regulations; conduct safety briefings, reinforce PPE use, identify hazards, maintain safety documentation, and report incidents.
Coordinate with venue security and management on access restrictions, emergency procedures, and operational protocols.
Monitor labor utilization, overtime, supply consumption, and expenses; support event budgets and financial objectives.
Prepare staffing plans, operational reports, inspection records, and post-event summaries; maintain records for schedules, training, inventory, and service performance.
Review event performance and recommend operational improvements and efficiency measures while maintaining service standards.