Janitor Supervisor (1st Shift)

Flagship Facility Services•Orlando, FL
•$18

About The Position

The Janitor Supervisor ensures janitorial staff clean and maintain the client’s premises to standards set by FlagShip Holding Company. The role supervises and supports staff, assigns work to maintain coverage, evaluates performance, inspects work areas, and performs cleaning tasks when needed. The supervisor helps resolve operational and customer issues, tracks supplies and equipment, trains employees, and communicates information to supervisors, customers, and staff. The role requires a high school diploma or GED and three to five years of related experience or training, preferably in janitorial or facilities work, or an equivalent combination of education and experience. Candidates must have a clean DMV record and pass a criminal background screening. The position operates in a fast-paced, small office environment and may also involve shop environments, dust, odors, oil, fumes, and noise. Safety glasses are required for certain tasks. Physical demands include frequent lifting of at least 40 pounds and occasional standing, walking, sitting, handling objects or tools, reaching, climbing stairs, balancing, stooping, kneeling, crouching, talking, and hearing.

Requirements

  • High school diploma or GED.
  • Three to five years of related experience and/or training, or an equivalent combination of education and experience; janitorial or facilities experience is preferred.
  • Clean DMV record.
  • Pass criminal background screening.
  • Ability to multitask in a fast-paced environment with changing priorities and high customer demand.
  • Knowledge of proper use of equipment, materials, and supplies used in maintenance work.
  • Excellent internal and external customer service skills.
  • Professional appearance and demeanor.
  • Ability to lead and motivate others.
  • Ability to work independently and as part of a team, relate to people at all organizational levels, and communicate effectively.
  • Microsoft Office skills, including Excel and Word, and familiarity with Gmail, Google Docs, and Google Calendar.
  • Excellent written and verbal communication skills.
  • Authorized to work in the U.S.
  • Ability to meet the physical demands of the position, including frequent lifting of at least 40 pounds.
  • Safety glasses must be worn while performing certain tasks.

Nice To Haves

  • Bilingual English/Spanish skills.
  • Related experience or training in the janitorial or facilities field.

Responsibilities

  • Supervise employees and help delegate the operations schedule to ensure proper work-area coverage.
  • Evaluate personnel performance and inspect assigned areas; provide hands-on support and perform janitorial tasks when necessary, including dust mopping, sweeping, stripping and refinishing, carpet scrubbing, restroom servicing, and window washing.
  • Identify and resolve problems and make recommendations to management, staff, or customer contacts to improve quality and exceed customer expectations.
  • Report issues, concerns, or discrepancies to the Operations Manager or Operations Coordinator.
  • Address customer concerns and inquiries and report new or changing job or work orders.
  • Track and evaluate purchasing activities, supply and equipment usage, and repairs.
  • Ensure labeling, dilution, and storage requirements comply with company, customer, and OSHA standards.
  • Provide on-the-job training to staff and employees on job-specific tasks.
  • Participate in company and customer training and ensure effective communication and distribution of information to supervisors, customers, and employees.
  • Carry out management responsibilities in accordance with company policies, customer rules and regulations, and applicable laws when needed.
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