Janitor Supervisor (1st Shift)

Flagship Facility Services, Inc. • Orlando, FL

3d • $18

About The Position

The Janitor Supervisor ensures janitorial staff clean and maintain the client’s premises to standards set by FlagShip Holding Company. The role supervises staff and helps schedule operations for adequate work-area coverage, evaluates employee performance, inspects assigned areas, and provides hands-on cleaning support as needed. It also addresses customer concerns, monitors supplies and equipment, provides job-specific staff training, and supports communication and continuous quality improvement. The position works in a fast-paced office and shop environment and involves physical tasks, including frequent lifting of at least 40 pounds.

Requirements

• High school diploma or GED.
• Three to five years of related experience and/or training, or an equivalent combination of education and experience; janitorial or facilities experience is preferred.
• Ability to multitask in a fast-paced environment with changing priorities and high customer demand.
• Knowledge of the proper use of equipment, materials, and supplies used in maintenance work.
• Excellent internal and external customer service skills.
• Professional appearance and demeanor.
• Ability to lead and motivate others.
• Ability to work independently and as part of a team, relate to people at all organizational levels, and communicate effectively.
• Microsoft Office skills, including Excel and Word, and familiarity with Gmail, Google Docs, and Google Calendar.
• Excellent written and verbal communication skills.
• Clean DMV record.
• Pass criminal background screening.
• Authorized to work in the U.S.
• Meet the physical demands of the role, including occasional standing, walking, sitting, handling objects or tools, reaching, climbing stairs, balancing, stooping, kneeling, crouching, talking, or hearing, as well as frequent lifting of at least 40 pounds.
• Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

• Bilingual English/Spanish ability.
• Janitorial or facilities field experience.

Responsibilities

• Supervise employees and help delegate the operations schedule to ensure proper work-area coverage.
• Evaluate personnel performance and inspect assigned areas; provide hands-on cleaning support as necessary, including dust mopping, sweeping, stripping and refinishing, carpet scrubbing, restroom servicing, and window washing.
• Identify and resolve problems and make recommendations to management, staff, or customer contacts to improve quality and exceed customer expectations.
• Report issues, concerns, or discrepancies to the Operations Manager or Operations Coordinator.
• Address customer concerns and inquiries and report new or changing job and work orders.
• Track and evaluate purchasing activities, supply and equipment usage, and repairs; ensure labeling, dilution, and storage meet company, customer, and OSHA standards.
• Provide on-the-job training for staff on job-specific tasks.
• Participate in company and customer training and ensure effective communication and distribution of information to supervisors, customers, and employees.
• Carry out management responsibilities in accordance with company policies, customer rules and regulations, and applicable laws when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED