Full-Time Jail Diversion Case Manager (1st Shift)

WELLSTONE • Huntsville, AL

47d • Onsite

About The Position

The Jail Diversion Case Manager provides support and coordination to individuals involved with or at risk of involvement in the criminal justice system. The role connects participants with mental health, medical, housing, and community resources to promote stability, treatment engagement, recovery, and successful diversion from incarceration. The Case Manager collaborates with courts, law enforcement, treatment providers, and community partners to reduce recidivism and support participants’ independent functioning in the community.

This is a full-time, salaried position based at WellStone’s Huntsville Main Campus, working Monday through Friday, 8 a.m. to 5 p.m. The position provides outpatient case management to people with serious mental illness and supports eligible individuals transitioning from the Madison County Metro Jail into the community. Travel is up to 80%.

Requirements

• Bachelor’s degree in a social sciences field.
• Acceptable three-year driving record, valid driver’s license, and reliable transportation.
• Excellent verbal and written communication skills.
• State of Alabama Adult Case Management Training.
• Knowledge of the Madison County community layout.
• Knowledge of community agencies and resources.

Responsibilities

• Provide outpatient case management and direct services to individuals with serious mental illness, addressing unmet needs and explaining the continuum of care.
• Provide money-management and basic-living-skills training to support clients’ immediate needs, psychiatric stability, and transition to less intensive community care.
• Provide follow-up and progress updates to treatment team members as needed.
• Assess residential stability, help clients find a more stable environment when needed, and monitor care and services received in residential settings.
• Assist clients with obtaining medication; monitor medication compliance, common side effects, triggers, and signs of decompensation or relapse.
• Provide traditional and collateral case management services, including transportation to appointments and referrals to agencies and other services.
• Maintain high-quality client documentation and electronic records, and complete required paperwork promptly in accordance with state and program standards.
• Develop and implement Individual Service Plans, review progress every three months, revise plans and goals as needed, and complete SUN-R reviews on the stated schedule.
• Assist clients and participants through crisis situations or arrange assistance from other professional or personal caregivers.
• Provide incidental support and education to clients’ families about mental illness and offer family support as needed.
• Build positive working relationships with residential care managers and owners to meet clients’ needs.
• Work with Madison County Metro Jail staff, judges, probation officers, attorneys, community agencies, and other Jail Diversion Team members.
• Identify Metro Jail individuals eligible for release who have mental health and substance-use needs.
• Promote continuity of care, reduce recidivism, and link participants to needed services after release.
• Help participants establish and maintain a healthy support system, stable living environment, and financial stability.
• Visit participants in their environments to assess progress and provide instruction, support, and direction.
• Ensure participants receive at least weekly contact during the initial transition phase.
• Coordinate and attend court hearings and treatment-service appointments, including drug rehabilitation and medical services, and ensure participant follow-up.
• Attend and participate in Diversion Team meetings.
• Complete other duties as assigned.

Benefits

• Competitive medical, dental, and vision premiums.
• State Retirement participation through RSA, plus an optional 457(b) plan with a company match.
• Nine paid holidays per year.
• Ability to accrue up to 15 days of PTO per year; unused PTO rolls over.
• Company-paid group life and AD&D insurance and long-term disability.
• Licensure reimbursement.
• Tuition discounts through learning partnerships with Athens State University, Capella University, and Wallace State Community College.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level