Diversion Case Manager

Boys & Girls Clubs of The Sioux Empire•Sioux Falls, SD

About The Position

The Diversion Case Manager supports and enhances juvenile diversion programming in collaboration with the Minnehaha County State’s Attorney’s Office (MCSAO). The role provides alternatives to detention through programming, case management, data tracking, and partnerships with schools and community organizations to support effective intervention for system-involved youth. The position is funded through a grant with the South Dakota Department of Corrections and reports to the Senior Director of Operations – Teens. It is classified as a non-exempt service worker and has no direct reports. The position provides case management and comprehensive assessments for referred youth and their families, monitors youth throughout their diversion terms, and supports participation in Boys & Girls Club programming and services. The Case Manager develops individualized impact plans with youth, families, and providers; maintains service and outcome records; collaborates on data initiatives; and uses program data to evaluate effectiveness and guide continuous improvement. The role also supports staff development, maintains community partnerships, and represents the organization in juvenile diversion meetings and community events. Work locations listed are McGovern, Ben Reifel, and Patrick Henry. Hours vary with Teen Program needs. The typical schedule is 8:30 a.m. to 5:30 p.m., with availability required between 8:30 a.m. and 8:00 p.m. Indoor work is typical, with minimal outdoor work and exposure to extreme summer and winter temperatures. Pre-employment screenings may include drug, criminal background, child abuse/neglect, driving history, and reference checks.

Requirements

At least 18 years of age.
Valid driver’s license and four years of driving history.
Valid CPR certification, or the ability to obtain and maintain CPR certification within 90 days of employment.
Understanding of juvenile justice systems and diversion programming.
Strong case management, organizational, and interpersonal skills.
Ability to work collaboratively with diverse populations and stakeholders.
Proficiency in data collection and analysis for program evaluation.
Flexibility to adjust work hours as program needs change; availability between 8:30 a.m. and 8:00 p.m. is required.

Nice To Haves

Associate or Bachelor’s degree in Social Work, Criminal Justice, Human Services, or a related field.
Experience working with at-risk or system-involved youth.

Responsibilities

Provide case management for youth referred to the Boys & Girls Clubs of the Sioux Empire by the MCSAO.
Conduct comprehensive assessments of youth and families at the time of referral.
Monitor and support youth throughout their diversion terms.
Ensure youth are actively engaged in Boys & Girls Club programming, including evidence-based curriculum, supervision, meals, and additional services.
Collaborate with youth, families, and service providers to develop individualized impact plans.
Maintain accurate records of referrals, service delivery, and youth outcomes.
Collaborate with the MCSAO on data initiatives and requirements.
Track and analyze internal program data to evaluate service effectiveness and identify trends.
Use data to inform continuous improvement of diversion services.
Provide reports and updates to internal leadership and the MCSAO as needed.
Participate in professional development, including Juvenile Detention Alternatives Initiative training and Boys & Girls Clubs of America conference opportunities.
Stay current on youth justice and trauma-informed best practices and incorporate them into daily case management.
Share knowledge with Boys & Girls Club staff to support program-wide improvements.
Build and maintain partnerships with schools, community organizations, and other stakeholders.
Serve as a liaison among the Boys & Girls Clubs of the Sioux Empire, school districts, the MCSAO, and other juvenile justice and community entities.
Represent the organization at juvenile diversion meetings and community events.