J1 Intern Server - The American Club
About The Position
The J-1 Work & Travel Program is designed for university students from other countries who are on academic break and seeking seasonal employment in the United States. Its primary focus is cultural exchange, allowing participants to gain work experience while experiencing American culture. The Server ensures guests are served to the standards of the Restaurant, Bar, and Banquet areas. The role involves taking orders and serving food and beverages in a friendly, timely, and efficient manner, and preparing items where applicable. This is a full-time onsite position at The American Club in Kohler, Wisconsin. Shifts vary between 5:30 a.m. and 10:00 p.m., including weekdays and weekends.
Requirements
- Two years of previous experience as a server.
- Safe Serve certification, as applicable.
- Must be authorized to work in the United States without requiring sponsorship now or in the future.
Responsibilities
- Inform guests about daily specials and menu changes.
- Recommend food and beverages and use appropriate methods to upsell.
- Take food and beverage orders and accurately enter them into the point-of-sale system.
- Greet guests and present menus when applicable.
- Process payment transactions.
- Clear and reset tables and linens as needed.
- Perform basic cleaning tasks as needed or directed by a supervisor.
- Communicate with guests and assist with their questions.
- Coordinate with restaurant staff to support smooth operations and guest satisfaction.
- Serve food and beverages according to the course of the order.
- Observe guests and ensure their satisfaction with the food and service.
- Respond promptly to additional guest requests.
- Maintain the dining experience by delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, and refilling glasses.
- Prepare mixed drinks for table service when applicable, if at least 18 years old and licensed.
- Understand and communicate products and services available at the resort.
- Assist with stocking and maintaining restaurant par stock levels and the side station.
- Help other restaurant areas, including answering telephones and seating guests.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- 401(k) with company matching
- Ongoing investment in personal development
- Opportunity to collaborate with colleagues across functions and roles
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
