IVF Case Manager (LVN)

US Fertility•Los Gatos, CA
•Onsite

About The Position

US Fertility has an immediate opening for a full-time IVF Case Manager (LVN) at Reproductive Science Center of the San Francisco Bay Area in Los Gatos, California. The position also floats to Menlo Park, California on weekends. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with one weekend per month and two to three holidays per year. Compensation is $40 to $45 per hour, commensurate with experience. The IVF Case Manager supports patients through their IVF journey, coordinating care, treatment planning, education, and clinical follow-up. The role involves collaboration with physicians and colleagues to deliver compassionate, high-quality fertility care.

Requirements

  • Current California LVN license.
  • Current CPR certification.
  • Computer literacy.
  • Ability to travel between local offices and work some regularly scheduled weekends and holidays.
  • Personal integrity, flexibility, self-direction, organization, teamwork, tolerance of diversity, and excellent communication skills.

Nice To Haves

  • Bilingual Spanish.
  • Experience with electronic medical records (EMR) and scheduling software.

Responsibilities

  • Manage cases for patients using IVF to build a family.
  • Map out pre-cycle testing, projected treatment calendars, and education schedules.
  • Educate patients about IVF and fertility preservation, genetic testing and screening, medication actions, and self-injection.
  • Manage patient treatment protocols and next steps.
  • Explain available technologies and tests to help patients make treatment decisions.
  • Triage patient medical complaints by phone or patient portal and provide advice and/or take action.
  • Document in the electronic medical record and schedule patients using an electronic scheduling program.
  • Perform phlebotomy.
  • Assist physicians with procedures.
  • Interact positively with all team members.
  • Travel between local offices and work scheduled weekends and holidays as required.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Tuition assistance and professional development support.
  • Performance-based bonus opportunities.
  • Generous paid time off and paid holidays.
  • Paid parental leave.
  • Life and disability benefits.
  • Fertility Discount Program.
  • Employee wellness and recognition programs.
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