IVF Case Manager (LVN)
About The Position
US Fertility is hiring a full-time IVF Case Manager (LVN) for the Reproductive Science Center of the San Francisco Bay Area in Los Gatos, California. The position floats to Menlo Park, California on weekends. The schedule is Monday through Friday, 8:30 AM to 5:00 PM, plus one weekend per month and two to three holidays per year. Compensation is $40 to $45 per hour, commensurate with experience. The IVF Case Manager supports patients through their IVF journey and works with physicians and team members to provide coordinated, compassionate fertility care. The role includes planning treatment and education schedules, guiding patients through fertility-related processes and choices, managing treatment protocols, responding to patient concerns, and assisting with clinical procedures.
Requirements
- Current California LVN license.
- Current CPR certification.
- Computer literacy.
- Ability to travel between local offices and work some regularly scheduled weekends and holidays.
- Personal integrity, flexibility, self-starter attitude, organization, teamwork, diversity tolerance, and excellent communication skills.
Nice To Haves
- Bilingual Spanish skills.
- Experience with electronic medical records (EMR) and scheduling software.
Responsibilities
- Manage cases for patients undergoing IVF as they build their families.
- Map out pre-cycle testing, projected treatment calendars, and education schedules.
- Educate patients about IVF and fertility preservation, genetic testing and screening, medication actions, and self-injection.
- Manage patient treatment protocols and next steps.
- Explain available technologies and tests to help patients make treatment decisions.
- Triage patient medical complaints by phone or patient portal and provide advice or take appropriate action.
- Document in the electronic medical record and schedule using an electronic scheduling program.
- Perform phlebotomy.
- Assist physicians with procedures.
- Interact positively with all team members.
- Travel between local offices and work scheduled weekends and holidays.
Benefits
- Medical, dental, and vision insurance for full-time employees.
- 401(k) with company match.
- Tuition assistance and professional development support.
- Performance-based bonus opportunities.
- Generous paid time off and paid holidays.
- Paid parental leave.
- Life and disability benefits.
- Fertility Discount Program.
- Employee wellness and recognition programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
