Itinerary Services Customer Care Attendant - Work From Home

Triptasticadventures•Houston, TX
•Remote

About The Position

Assist clients with coordinating personalized reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. The role is suited to detail-oriented, client-centered, self-driven multitaskers who are comfortable working independently in a remote environment. The attendant communicates with clients, researches and compares available options, confirms reservation details, supports updates and inquiries, and completes required and ongoing training.

Requirements

  • Must be authorized to work in the United States.
  • Strong written and verbal English communication skills.
  • Reliable internet connection and a smartphone; a computer is also recommended.
  • Must be at least 18 years of age.

Responsibilities

  • Assist clients with making personalized service arrangements.
  • Research and compare available options to meet client preferences.
  • Confirm reservations and ensure accuracy of all details.
  • Provide clear, professional communication via email and phone.
  • Support updates, modifications, and service-related inquiries.
  • Complete required training and participate in ongoing training.

Benefits

  • Fully remote work permitted.
  • Flexible schedule.
  • Supportive team environment.
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