Itinerary Services Customer Care Advisor - Work From Home
Triptasticadventures•Boston, MA
•Remote
About The Position
The Itinerary Services Customer Care Advisor assists clients with coordinating reservations and related services, including accommodations, activities, transportation arrangements, and event-based services. The role is suited to detail-oriented, client-focused candidates who are comfortable working independently in a remote environment.
Requirements
- Must be authorized to work in the United States.
- Strong written and verbal English communication skills.
- Reliable internet connection and a smartphone; a computer is also highly recommended.
- Must be at least 18 years old.
Nice To Haves
- A computer is highly recommended.
Responsibilities
- Assist clients with making personalized service arrangements.
- Research and compare available options to meet client preferences.
- Confirm reservations and ensure the accuracy of details.
- Communicate clearly and professionally via email and phone.
- Support updates, modifications, and service-related inquiries.
- Complete required training and participate in ongoing training.
Benefits
- Fully remote work.
- Flexible schedule.
- Collaborative and supportive team environment.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
