Itinerary Services Customer Care Associate - Work From Home

Triptasticadventures • Memphis, TN

4h • Remote

About The Position

This role assists clients with coordinating personalized reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. It is suited to detail-oriented, client-centered, self-driven multitaskers who are comfortable working independently in a remote environment.

The associate researches and compares available options to meet client preferences, confirms reservations and verifies details, communicates with clients by email and phone, and supports updates, modifications, and service-related inquiries. The role also requires completing initial training and participating in ongoing training.

Requirements

• Must be authorized to work in the United States.
• Strong written and verbal English communication skills.
• Reliable internet connection and a smartphone; a computer is also recommended.
• Must be at least 18 years old.

Nice To Haves

• A computer is recommended.
• Detail-oriented, client-centered, self-driven, and able to multitask.
• Comfortable working independently in a remote environment.

Responsibilities

• Assist clients with making personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Complete required training and participate in ongoing training.

Benefits

• 100% remote work.
• Flexible schedule.
• Supportive team atmosphere.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed