Itinerary Customer Service Associate - Work From Home

Triptasticadventures•Williamsburg, VA
•Remote

About The Position

We are seeking driven individuals to assist clients with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. The role is suited to detail-oriented, client-centered multitaskers who are comfortable working independently in a remote environment. Associates complete required training and participate in ongoing training.

Requirements

  • Must be authorized to work in the United States.
  • Strong written and verbal English communication skills.
  • Reliable internet connection and a smartphone; a computer is also recommended.
  • Must be at least 18 years of age.

Responsibilities

  • Assist clients with making personalized service arrangements.
  • Research and compare available options to meet client preferences.
  • Confirm reservations and ensure details are accurate.
  • Communicate clearly and professionally via email and phone.
  • Support updates, modifications, and service-related inquiries.
  • Complete required training and participate in ongoing training.

Benefits

  • 100% remote work.
  • Flexible schedule.
  • Supportive team atmosphere.
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