Itinerary Customer Service Specialist - Work From Home

Triptasticadventures • Savannah, GA

18h • Remote

About The Position

We are seeking detail-oriented, client-centered individuals with a strong work ethic to assist clients with coordinating reservations and related services. Arrangements may include accommodations, activities, transportation, and event-based services. The role involves researching options, confirming reservations, communicating professionally with clients, and supporting service updates and inquiries. It is fully remote and suited to people who can multitask and work independently. Required training and ongoing training are part of the role.

Requirements

• Must be authorized to work in the United States.
• Strong written and verbal English communication skills.
• Reliable internet connection and a smartphone.
• Must be at least 18 years old.

Nice To Haves

• A laptop or desktop PC is highly recommended.

Responsibilities

• Assist clients with making personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure the accuracy of details.
• Communicate clearly and professionally via email and phone.
• Support updates, modifications, and service-related inquiries.
• Complete required training and participate in ongoing training.

Benefits

• 100% remote work
• Flexible schedule
• Supportive team culture

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed