Items Processing Specialist

First Commerce Credit Union • Tallahassee, FL

4d

About The Position

First Commerce Credit Union is hiring an Items Processing Specialist to support daily processing operations and ensure financial transactions are handled accurately, securely, and on time. The role includes processing share draft files, reviewing and resolving exceptions, researching discrepancies, handling teller and ATM items, reviewing deposits, processing remote deposits and wires, preparing cash letters, and managing incoming deposits and payments. The specialist monitors processing queues, balances accounts, makes adjustments, and helps ensure regulatory compliance. The position may also provide backup support for ACH, Card Services, and other operational areas. Accuracy, deadline management, and prompt issue resolution are central to the role.

Requirements

• High school diploma or equivalent.
• 1–3 years of banking experience.
• Strong attention to detail and ability to identify and resolve discrepancies quickly.
• Excellent time management skills and ability to meet daily deadlines.
• Strong problem-solving skills and sound judgment.
• Proficiency in Microsoft Windows, Word, and Excel.
• Ability to work independently and collaboratively in a fast-paced, team-oriented environment.

Nice To Haves

• Previous experience in item processing or proof operations.
• Experience with cash letter processing and ten-key by touch.
• Working knowledge of banking regulations, including Reg E, BSA, OFAC, and CIP.

Responsibilities

• Process share draft files and review and resolve exceptions, including NSF items and stop payments.
• Research transaction discrepancies.
• Handle teller and ATM items and review deposits for accuracy.
• Identify potential fraud in partnership with the Fraud and Collections teams.
• Process remote deposits and wires, prepare cash letters, and manage incoming deposits and payments.
• Monitor processing queues and complete account balancing and adjustments.
• Help ensure compliance with applicable regulations.
• Provide backup support for ACH, Card Services, and other operational areas as needed.
• Maintain accuracy, meet daily deadlines, and quickly resolve issues.

Benefits

• Competitive hourly pay
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Employee assistance programs
• Ongoing training and career development
• Opportunities to grow within the credit union
• $500 referral bonus

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED