Item Processing Specialist I

Bank OZK • Ozark, AR

2d

About The Position

Responsible for performing the daily processing of paper-based transactions, as well as courier and bank mail work as directed. The role captures Operations Center proof work, keys and balances proof work generated and received through remote source capture units, and sorts mail. The position requires computer skills, customer service, and the ability to work effectively in a fast-paced environment, meet deadlines, adapt to interruptions, and work without close supervision.

Requirements

• High school diploma or equivalent.
• One year of experience with computers, including Microsoft Word and Excel.
• Computer skills.
• Ability to use a 10-key calculator.
• Excellent customer service skills.
• Ability to work well in a fast-paced environment and under pressure with deadlines.
• Ability to adapt to repeated interruptions.
• Knowledge of administrative and clerical procedures.
• Ability to work without close supervision.
• Knowledge of bank policies and procedures.
• Ability to work extended hours as needed.

Responsibilities

• Perform daily item processing of all paper-based transactions.
• Process courier and bank mail work as directed.
• Capture all Operations Center proof work.
• Key and balance proof work generated and received through any remote source capture unit.
• Sort mail.
• Operate customary equipment and technology used in a business environment, with or without accommodation.

Benefits

• Generous paid time off (PTO).
• 401(k) matching.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Pet insurance.
• Special perks and discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED