Italian Social Media Content Moderator - Work In Athens, Greece

Mercier Consultancy Group

4d • Onsite

About The Position

Mercier Consultancy Group is seeking a motivated and detail-oriented Italian Social Media Content Moderator to join their dynamic team based on-site in Athens, Greece. This role involves ensuring online platforms remain safe, respectful, and compliant with community standards for Italian-speaking users globally. It's an opportunity for Italian speakers looking for jobs in Greece that combine purpose, professional growth, and an outstanding benefits package.

Requirements

• Native or fluent proficiency in Italian (both spoken and written) is essential for this role — candidates must be able to assess nuanced Italian-language content with cultural accuracy.
• Valid EU passport or relevant documentation confirming the right to work within the European Union (mandatory).
• A strong understanding of social media platforms, digital communication trends, and online community behaviours within Italian-speaking markets.
• Excellent attention to detail, strong critical thinking skills, and the ability to make consistent, fair, and well-reasoned decisions under pressure.
• Good working knowledge of English to communicate effectively with international teams and navigate platform tools and internal documentation.
• Emotional resilience and the ability to maintain professionalism and objectivity when regularly exposed to sensitive, graphic, or otherwise challenging content.

Nice To Haves

• Prior experience in content moderation, trust and safety, customer support, or a related field within the social media or digital industry is considered a significant advantage.

Responsibilities

• Review, assess, and moderate user-generated content submitted on social media platforms in the Italian language, ensuring adherence to platform community guidelines and policies.
• Identify and take appropriate action on content that violates standards, including hate speech, graphic material, misinformation, spam, and other harmful or inappropriate posts.
• Accurately categorise flagged content and escalate complex or high-severity cases to senior moderation teams or specialist departments in a timely manner.
• Provide clear, well-documented decisions and feedback on moderation cases in line with established social media industry protocols and internal quality benchmarks.
• Monitor emerging trends, viral content, and evolving threats within the Italian-speaking social media landscape, reporting insights to team leaders.
• Collaborate closely with cross-functional teams, including Trust & Safety and Policy teams, to continuously improve moderation processes and platform safety outcomes.
• Participate in regular calibration sessions, training updates, and quality assurance reviews to maintain the highest standards of content moderation accuracy.
• Contribute to a positive and supportive team environment, demonstrating resilience and professionalism when handling sensitive or challenging social media content.

Benefits

• Competitive Monthly Salary reflecting your skills, experience, and contribution to the team.
• Fully Paid Training programme to ensure you are fully equipped and confident in your role from day one.
• Comprehensive Health Insurance coverage for your peace of mind.
• Fully Paid Relocation Package — including return flight to Athens, airport transfer, and hotel accommodation upon arrival, so your move to Greece is completely seamless and stress-free.
• Monthly Performance Bonus rewarding your hard work, accuracy, and dedication throughout the month.
• 2 Extra Salaries Per Year in the form of a 13th and 14th salary, providing outstanding financial security and reward beyond your standard monthly earnings.
• A vibrant, multicultural, and supportive on-site work environment in the heart of Athens, Greece.
• Clear career development pathways and ongoing professional growth opportunities within the social media industry.
• And Much More...

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed