About The Position

Mercier Consultancy Group is seeking a Dutch Speaking Content Moderator to work on-site in Athens, Greece. This role is for individuals passionate about digital communities, online safety, and social media. The Content Moderator will be responsible for maintaining the integrity, safety, and quality of content on leading social media platforms, ensuring a positive and compliant user experience. This is an opportunity for Dutch speakers looking for a role that combines purpose, professional growth, and a Mediterranean lifestyle.

Requirements

  • Native or fluent Dutch language proficiency, both spoken and written.
  • Valid EU passport or EU citizenship.
  • Strong understanding of Dutch-language cultural context, social norms, and digital communication trends.
  • Excellent attention to detail, sound judgement, and ability to make consistent, objective decisions.
  • Solid digital literacy and comfort working with multiple online platforms, content management tools, and internal moderation systems.
  • Professional, empathetic, and resilient mindset.
  • Previous experience in content moderation, trust and safety, customer support, or a related digital or social media role is considered a strong advantage.

Responsibilities

  • Review, assess, and moderate user-generated content on social media platforms in Dutch, ensuring compliance with platform guidelines.
  • Identify and action harmful, offensive, misleading, or policy-violating content, including hate speech, graphic material, misinformation, and spam.
  • Make accurate, consistent, and well-reasoned content decisions within defined service level agreements and quality benchmarks.
  • Escalate complex, sensitive, or high-risk social media content cases to senior moderators or specialist teams.
  • Maintain thorough and accurate records of moderation actions, decisions, and patterns.
  • Stay up-to-date with evolving social media trends, platform policy updates, and Dutch-language cultural nuances.
  • Collaborate with cross-functional teams including Trust & Safety, Quality Assurance, and Training.
  • Contribute feedback and insights to improve content moderation workflows, tools, and internal guidelines.

Benefits

  • Competitive Monthly Salary
  • Fully Paid Relocation Package (including round-trip flight, airport transfer, and hotel accommodation)
  • Monthly Performance Bonus
  • 2 Extra Salaries Per Year (13th and 14th salary)
  • Fully Paid Professional Training
  • Comprehensive Health Insurance
  • Structured career development pathway
  • Supportive, inclusive, and multicultural working environment
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