IT Technician

Dexter Career•Elk Grove Village, IL

30d

About The Position

Dexter Magnetic Technologies supplies specialized magnetic solutions and components to demanding applications in the medical, aerospace, defense, semiconductor manufacturing, oil and gas, and industrial end markets. Dexter’s engineers solve complex customer problems with innovative solutions, winning business based on quality, customer support, and application engineering expertise. For more information on Dexter Magnetic Technologies, please visit: https://www.dextermag.com/ . Position Summary: The IT Technician keep the technology of Dexter in good working order and accessible to employees. They also work closely with their team, ensuring each situation is thoroughly resolved and all components are in working order.

Requirements

Bachelor’s degree or higher in an IT-related field such as computer science, technical support, and information technology or equivalent experience
AA CompTIA A+ certification for computer technology (exclusions may apply, particularly for web-development computer technicians)
5+ years of experience in computer networks solutions, operating systems, or other IT-related positions
Proficiency in programs such as Active Directory, Microsoft PowerShell, and Microsoft O365
Excellent written and verbal communication skills
Attention to detail
Strong analytical and troubleshooting skills
Time management and organizational skills

Responsibilities

Setup, install and maintain computing hardware
Install network hardware
Deploy and support software
Manage requests for both hardware and applications using helpdesk ticketing system
Repair and troubleshoot computer systems, mobile, and networking hardware in the IT repair lab
Configure and maintain logs of machine issues, errors, and repairs evaluated and serviced
Maintain an inventory of hardware and software used
Conduct hardware and software maintenance
Ability to support multiple sites remotely
Other duties or projects as assigned