IT Technician

Mark One Electric Co • Kansas City, MO

17d

About The Position

Mark One Electric is hiring an IT Technician to provide technical support and manage systems at the company’s office and in the field. The role supports employees and company technology, with an emphasis on a positive user experience and clear, courteous communication across a diverse audience. The successful candidate will manage priorities and time effectively, multitask, attend to detail, take initiative in resolving issues, pursue ongoing skill development, and contribute to continuous improvement.

This is a full-time, hourly position with a core schedule of Monday through Friday, 8:00 a.m. to 5:00 p.m., and 40 or more hours per week. From time to time, work outside regular business hours, including evenings and weekends, may be required to accommodate system upgrades and maintenance. Applicants must successfully complete a criminal background check and drug screen. The role has physical requirements including lifting up to 50 pounds, bending, stretching, twisting, and standing or sitting for long periods.

Requirements

• Bachelor’s degree in IT or a related field, or an equivalent combination of education and experience.
• At least 2 years of relevant work experience.
• Demonstrated proficiency in the Microsoft Office suite.
• Successful completion of a criminal background check and drug screen.
• Ability to lift 50 pounds, bend, stretch, and twist, and stand or sit for long periods.

Responsibilities

• Serve as a point of contact for technology-related issues affecting employees and the company.
• Manage employee logins, approvals, and access.
• Identify and resolve hardware issues, coordinate replacement equipment, and ensure proper installation.
• Create and maintain support-process documentation and standard operating procedures.
• Proactively monitor and administer the network, workstation operating systems, security system, safety, backups, and related servers.
• Assemble, disassemble, repair, install, and de-install computers, cell phones, and related equipment approved for corporate-office use.
• Supervise and train employees in the use of systems to ensure compliance with company policies.
• Maintain accurate equipment inventories and an organized, safe, and clean work area.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level