IT Technician

Clay County • Liberty, MO

just now • Onsite

About The Position

We are looking for a reliable IT Technician to provide essential first-level support to our team. In this role, you’ll be the go-to person for installing, configuring, and maintaining our computers, software, and peripheral equipment. If you are a problem-solver who enjoys helping others and has a solid grasp of modern hardware and networking, we want to hear from you.

Requirements

• High School diploma/GED plus an Associate’s degree in IT (or equivalent professional experience).
• At least 1 year of experience as a Help Desk or PC Technician.
• CompTIA A+ or a similar industry-recognized certification.
• Must hold a valid driver’s license and be able to pass a drug test and criminal background check.
• Strong proficiency in Windows 10/11 and Office 365.
• Working knowledge of Microsoft Windows networks and general networking principles.
• Excellent communication skills and professional phone etiquette.
• Ability to work independently and manage multiple tasks under deadlines.

Responsibilities

• Act as the first point of contact for help desk calls, resolving issues or escalating them to the next tier when necessary.
• Setup, repair, and replace PCs, printers, scanners, and other peripherals at various department locations.
• Install and configure Windows OS, Office 365, and other application updates.
• Identify and resolve network connectivity, hardware malfunctions, and software glitches.
• Maintain clear records of technical issues and resolutions.

Benefits

• Two defined benefit retirement plans (LAGERS and CERF) fully funded by the County, plus a deferred compensation match.
• Robust medical, dental, and vision insurance options, including plans with no-premium options.
• 14 ½ paid holidays, accrued vacation, and paid sick leave.
• County-paid life insurance (2x annual salary), tuition reimbursement, and employee discounts at Park facilities, boat rentals, and the golf course.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree