IT Technician

Doherty Enterprises • Allendale, NJ

2d • Onsite

About The Position

We are hiring a hands-on IT Technician with strong experience in Windows Server administration, network support, and desktop troubleshooting. This role supports a multi-site environment, including field locations, and is ideal for someone who enjoys solving complex technical problems while delivering excellent customer service. You will play a critical role in maintaining IT infrastructure, supporting end users, and ensuring systems run efficiently across the organization. NOTE: This is an on-site position in our Corporate Office in Allendale NJ. This is NOT a remote/hybrid position.

Requirements

• Strong experience with Windows Server administration (Active Directory, DNS, DHCP, Exchange)
• Solid knowledge of networking concepts (LAN/WAN, routing, switching, firewalls)
• Experience with IT support, help desk systems, and remote management tools
• Advanced troubleshooting and root cause analysis skills
• Proficiency in Microsoft Office 365 support
• Experience supporting desktop hardware, system deployments, and IT infrastructure
• Strong communication skills and customer-focused mindset

Nice To Haves

• Bachelor’s degree in IT, Computer Science, or related field
• 1–3 years of experience in a multi-site or enterprise IT environment
• Certifications such as CompTIA A+, Network+, or similar
• Experience in retail, restaurant, hospitality, or POS systems
• Exposure to database systems or backend support

Responsibilities

• Install, configure, and maintain computer hardware, software, and network systems
• Set up workstations, printers, routers, and other IT equipment
• Provide desktop support and help desk troubleshooting for end users
• Diagnose and resolve hardware, software, and network issues (LAN/WAN)
• Administer and support Windows Server (Active Directory, DNS, DHCP, Exchange)
• Perform preventative maintenance and on-site IT support at field locations
• Ensure network security and data protection standards are maintained
• Document issues, repairs, and maintenance activities
• Coordinate system upgrades and patches with minimal downtime
• Train users on new systems, applications, and IT best practices
• Monitor equipment inventory and recommend purchases
• Travel to business locations as needed

Benefits

• Competitive Pay ($56K–$64K + Overtime Eligibility)
• Bonus Opportunity
• Medical, Dental, and Life Insurance (for you and your family)
• Domestic Partner Benefits
• Flexible Spending Accounts (FSA/HSA)
• 401(k) with Company Match
• Paid Time Off (PTO)
• Career advancement and professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees