IT Technician
ebm-papst Inc.•Farmington, CT
•$55,000 - $65,000
About The Position
This job is responsible for installing, modifying and making minor repairs to personal computer hardware and software systems and providing technical assistance and training to system users.
Requirements
- Possess and apply broad technical knowledge and hands on experience regarding hardware and software systems.
- Associates Degree in a related field; or minimum two years related experience; or combination of education and related experience.
Responsibilities
- Setup new users with hardware and software based on user requirements.
- Installing and setting up programs such as Windows OS, Sophos Endpoint, MS Office applications including email, VoIP, various printers, remote connections.
- Maintain and repair technological equipment or peripheral devices with regular upgrades.
- Offering technical support by phone, on-site or remote session in a timely manner.
- Diagnose systems hardware, software, and operator problems.
- Instruct users in use of equipment, software, and manuals.
- Recommend or minor remedial actions to correct problems.
- Coordinate activities with help desk, network services, or other information systems groups.
- Keep accurate documentation for future reference.
- Perform all other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
