IT Technician
About The Position
Our IT team is expanding and looking to add an IT Technician. We are looking for a dynamic and driven candidate who is interested in joining a fast-growing global company in the automotive sector. IT Technician will be responsible for all computers/laptops setup, maintenance and support issues for Minth Tennessee International. Evaluates and resolves user problems as first point of contact; identifies and obtains appropriate resources for the resolution of complex problems; corrects routine hardware problems by making minor repairs to computer equipment, studies trends and makes long-term/major recommendations for the future.
Requirements
- 2-year degree or applicable IT/IS Certification
- Outstanding attitude with a strong emphasis on customer service
- Proficient in Apple OSX & Windows Operating Systems, installation, maintenance, upgrading and troubleshooting
- Ability to communicate to end users with varying levels of understanding of computer systems and software
Nice To Haves
- Self-motivated, detail-oriented and organized
- High degree of ownership and quality of workmanship
- Able to prioritize tasks independently without direct supervision, while still meeting deadlines
- Flexible and adaptable to the company’s changing needs in a high-stress environment
Responsibilities
- Instructs computer system users in the use of computer equipment and applications; answers questions and assists in resolving problems with application use (MS office suite, Lync, PloyComm)
- Facilitates setup of new hardware/software; installs, tests, and monitors the operation of computer hardware and software; configures hardware and software to meet user's needs
- Basic LANs/WANs knowledge
- Maintains various records, procedures and documentation for computer systems and software including asset management tracking and inventory of all company hardware
- Assists in the maintenance and installation of telephony, data, and video cabling throughout the corporate facilities
- Occasionally serves as the primary contact for response to emergency situations or critical problems with the technology or facilities, including events that occur during off-hours, 24/7 support (on-call rotation)
- Conducts periodic check-ins and establishes strong working relationships with office associates
Benefits
- Competitive compensation package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
