IT Technician

Marriott•Denver, CO

12h•Onsite

About The Position

Contributes general knowledge and skill in technology to provide first- and some second-level support and break-fix (repairs, installations, maintenance of all property & above property-based systems) for multiple units. Generally works under supervision and within well-established guidelines to complete routine tasks. Is responsible for performing repairs, installations, and maintenance on all property & above property-based technologies. Has knowledge of technology equipment/processes and Marriott proprietary technologies. Is responsible for following Marriott guidelines in the form of ISMs and SOPs.

Requirements

University or college degree or equivalent work experience.
At least 2 years of related work experience.
No supervisory experience.
None

Responsibilities

Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager.
Maintain confidentiality of proprietary information; protect company assets.
Address guests’ service needs; assist other employees.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Develop and maintain positive working relationships with others; support team to reach common goals.
Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds.
Stand, sit, or walk for extended periods of time.
Enter and locate information using computers/ Point of Sale (POS) systems.
Move up and down stairs/ramps.
Perform other reasonable job duties as requested by Supervisors.