IT Technician Intern

Summit Agricultural Group • Alden Township, IA

35d

About The Position

As an IT Technician Intern at Summit Agricultural Group, you will gain exposure in functional areas and design, testing and troubleshooting software applications, and setting up and implementing cloud-based software. Additional responsibilities include assisting the IT Department in system changes and enhancements, providing technical support for operation improvements, documenting system changes, and training users. You will also work with our IT Coordinator to review and test security policies, implement best practices, and review and update documentation and existing protocols.

Requirements

• Windows environment administration (Azure/Office 365, SharePoint, device and server admin, basic networking)
• Basic hardware and network troubleshooting
• Clear and effective communication skills with employees of varying technical backgrounds.
• Ability to test and help implement security policies and IT best-practice procedures.
• Ability to maintain up-to-date documentation.
• Understanding of departmental internal controls and regulatory compliance efforts.
• Ability to deliver a final presentation to management.

Responsibilities

• Support existing applications and infrastructure by responding to incidents, problems, and service requests, including: Windows environment administration (Azure/Office 365, SharePoint, device and server admin, basic networking)
• Basic hardware and network troubleshooting
• Communicate clearly and effectively with employees of varying technical backgrounds to resolve IT requests.
• Test and help implement security policies and IT best-practice procedures and maintain up-to-date documentation.
• Support departmental internal controls and regulatory compliance efforts.
• Deliver a final presentation to Summit's management team summarizing experiences, results, and accomplishments from the internship.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed