IT Intern

HEARTLAND CO-OP • Clive, IA

5d • Onsite

About The Position

Supports local area computer network and end user activities by performing the following duties. Maintains network hardware, software, and telecommunications services such as personal computers, system software, software applications, printers, servers, routers, bridges, switches, modems, cabling. Ability to work with corporate vendors including Internet service providers, hardware and software providers and any other third party company. Help with replacement of computer equipment such as terminals, monitors, and printers. Effectively support remote users via phone to avoid making unnecessary trips out to locations. Effectively support network users in all areas including, but not limited to, their respective user environment, various directory maintenance, teleco, smart phones, and security compliance. Help maintain website, installation of cable, and maintain IT inventory assets. Trains users on basic hardware, software and equipment usage. Installs and tests software upgrades. Must be willing to travel to and work in other Heartland Co-op locations/regions for extended periods of time. Must maintain valid driver’s license and commercial insurability at all times. Other duties as assigned by management.

Requirements

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
• Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases.
• Ability to deal with a variety of abstract and concrete variables.
• Knowledge of Microsoft Office Suite, basic PC and network communication troubleshooting techniques, basic PC, client and printer configuration skills, a basic working knowledge of PC administration, a basic understanding of maintaining, updating and reloading Windows operating systems, an overall ability to solve problems with little need for assistance.

Nice To Haves

• Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Maintains network hardware, software, and telecommunications services such as personal computers, system software, software applications, printers, servers, routers, bridges, switches, modems, cabling.
• Ability to work with corporate vendors including Internet service providers, hardware and software providers and any other third party company.
• Help with replacement of computer equipment such as terminals, monitors, and printers.
• Effectively support remote users via phone to avoid making unnecessary trips out to locations.
• Effectively support network users in all areas including, but not limited to, their respective user environment, various directory maintenance, teleco, smart phones, and security compliance.
• Help maintain website, installation of cable, and maintain IT inventory assets.
• Trains users on basic hardware, software and equipment usage.
• Installs and tests software upgrades.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: High school or GED