IT Technician Intern

POWDR • Park City, UT

2d • Onsite

About The Position

The IT Technician Intern at POWDR is designed for students passionate about technology and eager to gain hands-on experience in enterprise IT support. In this role, you will assist with day-to-day IT operations, troubleshoot hardware and software issues, and provide hands-on support to enterprise teams, including C-suite executives. Working alongside experienced IT professionals, you’ll contribute to real-world projects, build technical and problem-solving skills, and gain exposure to innovative technology solutions in a fast-paced, adventure-driven environment. (This internship is for Fall/Winter Semester. Beginning end of August/first of September through the end of December)

Requirements

• Currently enrolled in a degree program in Information Technology, Computer Science, or a related field.
• Basic knowledge of computer hardware, software, and networking.
• Familiarity with Windows and macOS operating systems and Microsoft Office Suite.
• Strong analytical and troubleshooting skills.
• Ability to work effectively in a team-oriented environment.
• Excellent communication and interpersonal skills.
• Detail-oriented with a passion for technology.
• Valid driver's license.

Responsibilities

• Assist with the installation, configuration, and maintenance of hardware and software systems.
• Provide technical support and troubleshooting for enterprise staff, including C-suite executives (CEOs, CFOs, COOs, etc.).
• Support the implementation of the Freshdesk ticketing system.
• Work with Intune to configure and automate device management processes, supporting mobile and enterprise users.
• Travel to Woodward locations and national park concessions to provide hands-on IT support, troubleshoot issues, and assist with hardware deployments as needed.
• Assist in setting up new users, provisioning accounts, and managing access control.
• Help build a knowledge base by documenting troubleshooting steps, FAQs, and best practices.
• Learn from senior IT technicians, participate in enterprise technology stand-ups, and contribute ideas for improving processes.
• Perform other duties as assigned.

Benefits

• Free season passes to Snowbird and Woodward Park City, plus access to POWDR resorts nationwide
• Exclusive discounts with partner brands like YETI, Burton, Subaru, and more
• Discounts on food, retail, rentals, and lessons across POWDR-operated locations
• Wellness and community-focused offerings, including fitness classes and employee events
• Career development opportunities across POWDR’s portfolio of destinations

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed