IT Intern

Illuminate USAPataskala, OH

About The Position

Illuminate USA is seeking a hands-on and motivated IT Intern to join our Information Technology team. This internship is a great opportunity for a student currently pursuing a degree in Computer Science, Information Technology, or a related field who is looking to gain practical experience in a dynamic manufacturing environment. As an IT Intern, you’ll support day-to-day IT operations, assist associates across the facility, and contribute to technical projects that enhance our systems and infrastructure.

Requirements

  • Currently pursuing a degree in Computer Science, Information Technology, or a related field.
  • Strong interest in IT operations, troubleshooting, and technical support.
  • Basic understanding of Windows operating systems, networking, and computer hardware.
  • Strong communication, problem-solving, and organizational skills.
  • Willingness to learn, take initiative, and collaborate with others.

Nice To Haves

  • Familiarity with Microsoft Office 365 and Active Directory is a plus.

Responsibilities

  • Provide first-level support for hardware, software, and network issues.
  • Assist with setup, configuration, and troubleshooting of desktops, laptops, and mobile devices.
  • Support user account creation, access requests, and password resets.
  • Document IT support activities and help maintain the knowledge base.
  • Assist with system updates, backups, and IT maintenance tasks.
  • Help with hardware and software rollouts across the facility.
  • Maintain accurate inventory records of IT assets.
  • Work with the IT team on infrastructure and security-related projects.
  • Perform other duties as assigned by the Head of IT.

Benefits

  • competitive pay
  • comprehensive benefits
  • continuous opportunities for career growth
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