IT Tech Lead -Revenue Cycle Applications

OhioHealth•WORK AT HOME - OHIO, OH

About The Position

The IT Tech Lead serves as the primary subject matter expert for the Information Technology team’s applications and technology. The role requires advanced Epic Revenue Cycle expertise, including HB, PB, and Claims, and leadership across IT, operations, and finance. The Tech Lead owns complex system design, optimization, and delivery, with accountability for financial accuracy, compliance, and workflow standardization. The role collaborates with business analysts, architects, vendor partners, and other IT teams to deliver complex applications and services. It provides technical expertise in enforcing application or service architecture and safeguarding application integrity and security in partnership with architects and other tech leads. The Tech Lead leads code or design reviews, analyzes results, and recommends actions to deliver quality products. Project work may include application development, API tooling, system design, and enabling external applications to securely access relational or NoSQL databases. The position also supports technical strategy and roadmaps, technology implementation, documentation, quality standards, vendor coordination, and operational processes. As part of a High Reliability Organization, the role requires focus on safety, quality, and efficiency. Responsibilities may change and are not exhaustive.

Requirements

  • Bachelor’s degree in Computer and Information Science, or equivalent experience; stated equivalent experience is 7–10 years.
  • Field of study or experience in Computer Science, Information Systems, Mathematics, or Engineering.
  • At least 5 years of experience with a bachelor’s degree, or 12–15+ years without a bachelor’s degree, across the software development life cycle.
  • Expertise in at least one technology stack for designing, developing, testing, and/or delivering complex software; examples include Java, .NET, iOS, Android, and Python.
  • Excellent debugging, troubleshooting, and analytical skills.
  • Knowledge of coding standards and tools and techniques for enforcing software quality, including static code analysis and quality gates.
  • Understanding of information principles and processes.
  • Understanding of the financial implications of design decisions and ability to drive informed decisions.
  • Understanding of software development life cycle methodologies, including waterfall, spiral, agile, rapid prototyping, incremental, synchronize and stabilize, and DevOps.
  • Demonstrated ability to troubleshoot multi-tiered applications, including SaaS and on-premises systems.
  • Solid understanding of design patterns.
  • Ability to estimate the financial impact of technology alternatives.
  • Demonstrated ability to work well with others and be respected as a leader.

Nice To Haves

  • Adaptability to new technology.
  • Forward-thinking and strategic perspective on future technologies.
  • Continuous-learner mindset.
  • Ability to quickly understand the functions and capabilities of existing, new, and emerging technologies that enable new business designs and models.

Responsibilities

  • Collaborate with architects, Business Analysts, Product Owners, and peers; provide technical expertise, review architectural designs and requirements, and safeguard application architecture and integrity.
  • Serve as a subject matter expert and advocate for supported software applications.
  • Provide deep technical expertise for supported applications and enable cross-team technical collaboration.
  • Identify technical risks, develop contingency plans, analyze operations, and evaluate improvement options.
  • Conduct security audits and guide teams through technical issues and challenges.
  • Assist with governance, quality assurance, and standards to ensure technology architecture compliance.
  • Lead technology changes that deliver business outcomes and coordinate expertise across technical areas.
  • Oversee or consult on technology implementation and modification activities, particularly for new or shared solutions.
  • Create production-ready IT services that can be leveraged by agile teams; oversee proofs of concept for emerging technologies.
  • Provide detailed designs, review developer implementations, and promote quality practices such as automated unit and integration testing and continuous integration.
  • Create, review, and approve technical documentation for supported applications.
  • Lead development and implementation of technology strategy and roadmaps, including standards, and remain current on industry trends.
  • Work with third-party vendors to validate technical aspects, assess feasibility, develop reporting metrics and dashboards, and drive quality and performance outcomes.
  • Coordinate with internal customers and vendors on operational processes, including crisis management, support escalation, change management, release management, and capacity management.
  • Analyze, plan, justify, schedule, and coordinate specialty-area administrative, operational, and financial initiatives, including total cost of ownership, optimization, and efficiency.
  • Lead code and design reviews and meetings; facilitate efficient technology resolutions.
  • Collaborate with architects and managers to develop metrics and KPIs, analyze data, and produce detailed reports.
  • Provide root cause analysis for production defects and reduce defect leakage into production.
  • Own delivered product quality, automate where possible, and ensure code is well documented.
  • Work with the team to identify performance bottlenecks and optimize application performance.
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