IT Applications Analyst - Revenue Cycle

Billings Clinic • Billings, MT

8d

About The Position

The IT Applications Analyst serves as the primary technology resource for clinical, financial, and/or third-party information systems within a business unit or division. The role supports planning, design, configuration, data analysis, and operational support for business solutions that improve productivity, efficiency, decision-making, and quality outcomes across Billings Clinic and its regional partners. It also provides technical consultation, end-user training, and ongoing education.

This position focuses on building and maintaining charges in the Oracle system, including routine charge maintenance and clinical workflows related to charge creation. The analyst also serves as a key resource on projects involving new or modified charge builds. Remote work will be considered. The position is full-time, day shift, and exempt, with 80 hours per two-week pay period. Starting wage is DOE.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Healthcare Informatics, or a related field.
• Minimum of 5–7 years of experience in an applications analyst or support role.
• Advanced knowledge of healthcare information systems and project management.
• Experience leading projects, developing training programs, and collaborating with cross-functional teams.
• Current Montana driver’s license with insurability to operate Billings Clinic vehicles, if required.

Nice To Haves

• CPC (Certified Professional Coder), CCS (Certified Coding Specialist), PMP (Project Management Professional), CPHIMS (Certified Professional in Healthcare Information and Management Systems), or CompTIA Security+ certification is strongly preferred.

Responsibilities

• Maintain compliance with organizational, departmental, and regulatory standards, including safety, confidentiality, and job performance requirements.
• Provide reliable support for assigned systems by addressing and troubleshooting user issues.
• Participate in system implementation, upgrades, and updates to support smooth transitions and minimize end-user disruption.
• Serve as a liaison among end-users, technical teams, and vendors; communicate system requirements and address concerns.
• Collect stakeholder and end-user feedback to inform system enhancements and user-centered solutions.
• Analyze system performance and configurations, identify improvement opportunities, and collaborate with technical teams to enhance functionality.
• Develop and deliver user training adapted to different learning needs.
• Create and maintain user documentation and guides.
• Stay current with industry trends, pursue relevant certifications, and expand information-management expertise.
• Coordinate with cross-functional teams on project timelines, goals, and deliverables.
• Monitor system performance, identify potential issues, and coordinate resolutions.
• Assist with quality control and testing, verifying updates meet organizational standards and user needs.
• Document system configurations, processes, and operational standards.
• Support and model behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct, and service expectations.
• Meet mandatory organizational and departmental requirements and maintain competency in applicable standards related to the environment, employee and patient safety, and job performance.
• Perform other duties as assigned or needed.
• Build and maintain charges in the Oracle system, including clinical workflows related to charge creation, and support projects involving new or modified charge builds.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 403(b) retirement plan with employer matching
• Defined Contribution Pension Plan
• Paid Time Off
• Employee wellness program
• Other benefits are described as part of a comprehensive and competitive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior