IT Tech 1

Fort Sill Apache Companies • Lawton, OK

1d • Onsite

About The Position

This role provides first-level computer troubleshooting support over the phone or in-person. The position involves maintaining an inventory of all computers and peripherals, performing department parts ordering, vendor scheduling, and appointment scheduling. The IT Tech 1 will work effectively with peers, staff members, and regulatory agency personnel, and perform other related and compatible duties as assigned. Regular attendance is required, and team members may be required to work varying schedules to meet business needs, including days, evenings, graveyard, holidays, and weekends. There is an expectation of being scheduled on duty and/or "on-call" during peak times.

Requirements

• One year computer training or equivalent job experience
• Knowledge of Microsoft operating systems
• Ability to discover and solve issues at a workstation level
• Basic network troubleshooting skills
• Ability to work through computer-related issues by phone
• Strong written and oral communication skills
• Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
• Pass a background check and drug-screening test
• Obtain a gaming license

Nice To Haves

• Associate’s Degree in a computer-related field preferred

Responsibilities

• Provide first-level computer troubleshooting support over the phone or in-person
• Maintain inventory of all computers and peripherals, and keep appropriate files and records
• Perform department parts ordering, vendor scheduling and appointment scheduling
• Work effectively with peers, staff members, and regulatory agency personnel
• Perform other related and compatible duties as assigned
• Understand and comply with the Eye, Hi, Goodbye program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree