IT & Systems Manager

T&J Travel Centers•Midland, TX

2d•Onsite

About The Position

Own every IT system we run on, so our stores stay up, our systems stay integrated and clean, and everything runs smooth across every store. You'll be the one person accountable for the technology in every store: registers, network, back office, the Tarzan Grill menus, and the tools we haven't built yet. Nobody has held this seat before you.

Requirements

3+ years supporting store, restaurant or retail systems in the field
Networking you can put to work: switches, VLANs, ISP failover, and reading a Meraki dashboard
Experience building or rebuilding POS menus, and an understanding of how that structure shapes the reports
A working tool you have built with Claude Code or ChatGPT Codex, and we would love to see it
The ability to explain a technical problem in plain language to a manager or a cashier
Hands-on at every layer, from the cable under the counter to the vendor email
Based in or near Midland

Responsibilities

Keep the stores running as the first call for every store issue, from a manager's laptop to a register that won't talk to the back office, fixed the same day
Find the root cause when something breaks twice, and write the fix down so it stays fixed
Manage the vendors. You are our main point of contact for Verifone, Acumera, Modisoft and the restaurant POS vendors. Problems go in as tickets and get followed until they close.
Build the Tarzan Grill menus on all three POS platforms so the same burger reports as the same burger everywhere
Manage Crew Member access. Every login, register code and admin account in a password manager. A new hire has what they need on day one, and when somebody leaves their access is gone that day.
Build our own tools with Claude Code, from dashboards and small internal apps to connections between systems that don't talk to each other
Open our new stores with the network, registers, kitchen displays, cameras and internet tested before the doors open