IT Systems Engineer

Litmus • Santa Clara, CA

2d • $100,000 - $120,000

About The Position

Litmus is building the data foundation that powers industrial AI. AI doesn’t work without real-world, contextualized data - Litmus makes that data usable. As AI adoption accelerates, most industrial environments still can’t access or use their operational data. We solve that gap. We’re a growth-stage software company helping manufacturers access, structure, and use real-time data from machines, systems, and sensors at the edge. Our platform sits at the intersection of edge computing, AI, and industrial operations, enabling some of the world’s largest companies to run operations in real time, reduce downtime, and optimize production. Backed by leading investors and trusted by global manufacturers and partners like Google, Microsoft, Dell, Oracle, and Mitsubishi, Litmus is powering the shift toward software-defined manufacturing.

Requirements

• Demonstrated familiarity with foundational networking concepts (TCP/IP, DNS, DHCP, routing, switching, and firewalls).
• Hands-on experience with server hardware and virtualization technologies, specifically VMware ESXi.
• Experience managing Cloudflare settings and administering enterprise VPNs.
• Familiarity with provisioning and managing modern SaaS applications, cloud platforms (AWS, Azure, or GCP), and third-party AI services/APIs.
• Experience configuring and managing SSO and user identities via Azure Entra ID.
• Strong problem-solving skills, a passion for AI-driven workflows, and a customer-service-oriented mindset.

Nice To Haves

• Hands-on experience running, deploying, or managing local Large Language Models (LLMs) or Small Language Models (SLMs) (e.g., using Ollama, vLLM, Hugging Face on local hardware).
• Foundational knowledge or hands-on experience with cybersecurity principles, threat mitigation, endpoint protection, or compliance frameworks.

Responsibilities

• Handle the provisioning, administration, and monitoring of enterprise SaaS applications and all AI services (e.g., ChatGPT Enterprise, GitHub Copilot, API key management for OpenAI/Anthropic/etc.).
• Deploy, manage, and maintain physical and virtual servers, with a strong focus on VMware ESXi environments, including configuring GPU passthrough for AI workloads.
• Configure, manage, and troubleshoot internal networks for high-bandwidth R&D needs. Manage and optimize Cloudflare configurations and VPN access for local and remote employees.
• Administer Single Sign-On (SSO) and manage secure user lifecycle operations (onboarding/offboarding) using Azure Entra ID.
• Provide timely Tier 1/Tier 2 technical support to staff, resolving hardware, software, and connectivity issues across traditional and AI-augmented workflows.
• Implement and uphold foundational IT security protocols. Monitor networks for vulnerabilities and ensure internal AI data-handling policies are strictly enforced.
• Maintain a clean, organized, and accurately inventoried IT closet/storage room, ensuring all hardware assets are properly labeled, tracked, and readily accessible.
• Manage the full lifecycle of IT assets, including scheduling and executing the decommissioning and disposal of end-of-life hardware in accordance with company policy and data security requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed