IT Systems Engineer, Mobile Client Platform Engineer

Anthropic•San Francisco, NY

13d•Hybrid

About The Position

About the role The Endpoint team (Client Platform Engineering) manages the laptops and handsets every Anthropic employee works on, plus the infrastructure underneath them. We treat the fleet as a distributed platform, not a collection of devices, and every piece of configuration ships as code through pull requests, CI, staging, and a canary group. Today the mobile side of the fleet is BYOD. This role exists to change that. You will design and implement a corporate-issued mobile device program (managed company phones and managed Apple accounts) in every region Anthropic operates in, and take it from early design to production. The team is deliberately lean and runs with high autonomy. You’ll define what a corporate mobile program looks like at Anthropic and own the platform decisions that get it there.

Requirements

Owned a global or multi-region mobile device program end to end, with 8+ years managing corporate fleets at thousands-of-devices scale
Go deep on iOS device management: enrollment flows, Apple Business Manager and ADE, APNs and certificate lifecycle, declarative device management
Worked with Android device management and can hold your own in a mixed fleet
Treat device configuration as code and have moved past clicking in consoles
Run the infrastructure under an MDM, not just administered a SaaS console: a self-hosted MDM server, AWS, Terraform, and configuration that ships as code
Built or launched a corporate device program, not just operated one, and can decide how it coexists with BYOD
Excel at ambiguous problems that touch several teams at once
Communicate technical concepts clearly to any audience
View IT Engineering as requiring product engineering rigor
Write clear documentation as a natural part of your workflow
Python and shell scripting
iOS and Android platform internals (depth on iOS, working knowledge of Android)
Modern MDM or UEM platforms (Jamf, Intune, Workspace ONE, or equivalent)
Running the infrastructure under an MDM (self-hosted servers, AWS GCP, Terraform)
Querying live device state at fleet scale
Mobile device lifecycle automation (enrollment, policy, patching, app distribution)
GitOps and CI for configuration management
Endpoint security fundamentals

Nice To Haves

Managed ChromeOS devices alongside a mobile fleet
Run a device program across multiple regions and dealt with the logistics that come with it
Built automated, progressive rollout systems with promotion gated on telemetry
Bring proficiency in Swift for building device tooling
Used LLMs to automate operational work, or are excited to make Claude a teammate

Responsibilities

Design the corporate-issued mobile device program: device standards, what we issue to whom, and how the program grows from a first region to everywhere Anthropic operates
Own the global logistics of issuing hardware: procurement partners, regional coverage, spares, and refresh cycles
Bring mobile configuration into the team’s config-as-code pipeline so mobile policies are reviewed, tested, and progressively rolled out like the rest of the fleet
Build zero-touch enrollment: Apple Business Manager and ADE with managed Apple accounts on iOS, the zero-touch equivalent on Android, so a new phone works the first time without hands-on setup
Own policy, compliance, and device lifecycle for the corporate fleet, from issue to wipe
Build telemetry on the corporate fleet: which devices are checking in, OS and patch state, drift between reported and actual state
Own managed app distribution for mobile, from app approval through update rollout
Partner with Corporate Security on device posture, device trust signals, and travel devices for international trips
Decide how corporate-issued and BYOD coexist, and own that boundary as the program rolls out