IT Systems Engineer II

Jobber•Toronto, ON

7d•Hybrid

About The Position

Jobber is seeking an IT Systems Engineer II to join their Operations team. This role focuses on building and automating IT systems to support small home service businesses. The company emphasizes technology to help businesses manage operations like quoting, scheduling, invoicing, and payments. Jobber has been recognized for its culture and growth, aiming to transform the service industry through technology. The IT team is cross-functional, focused on building scalable systems, offices, and processes to support the entire company. They prioritize keeping systems ahead of the curve and enabling employees to do their best work, with a commitment to employee career acceleration through feedback, 1:1s, and learning opportunities.

Requirements

4-5+ years in a Systems Administrator role, preferably in a MacOS environment
Experience with common SaaS applications such as Okta, Google Workplace, Slack, Atlassian, etc.
Strong knowledge of macOS MDM platforms, particularly Jamf
Familiarity with a common scripting language (eg. Python, Shell Scripts, etc.)
Familiarity with public cloud providers such as AWS or GCP
Security-first mindset, with a habit of thinking about access, exposure, and risk in day-to-day decisions
Working knowledge with REST APIs to build and maintain integrations between SaaS platforms

Nice To Haves

Experience building automation related to Identity and Access Management.
Experience with other MDM platforms (ie. Kandji/Iru, Mosyle).
Experience with Cisco Meraki
Experience with various AI tools (Claude Code/Cowork, Open AI)

Responsibilities

Think outside the traditional legacy IT ways of doing things, designing everything to scale
Collaborate cross-functionally with stakeholders to identify gaps in their workflows to reduce operational tasks
Lead automation deployments, and build out solutions using a variety of tools and methods
Assist in researching and deploying new tools or platforms
Help with escalated tickets from our team