IT Systems Engineer II

HPCC•Greeley, CO

3d•Onsite

About The Position

The IT Systems Engineer II role is to ensure the stability, integrity, and efficient operation of the in-house and cloud information systems that support core organizational functions. This is achieved by designing, building, managing, and supporting the infrastructure services that underpin all internal user services and services to the public. The Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize the benefit of IT systems investments.

Requirements

College diploma or university degree in the field of computer science and/or 5+ years equivalent work experience.
Certifications in Microsoft Certified Windows Server Hybrid Administrator Associate and VMware VCP-DCV (Professional) are required.
Good Knowledge of infrastructure automation, monitoring, logging, reporting, and ability to adopt industry best practices and build high-performance infrastructures that are self-healing, scalable & resilient.
Knowledge in Azure cloud infrastructure with hands-on experience using Azure resources and Services.
Also good knowledge of Platform Sizing, Infrastructure Cost Reduction.
Good working experience and knowledge in configuring Dell Server/Storage Hardware.
Good working experience and knowledge in setting up and deploying Forward/Reverse Proxies.
Good working experience and knowledge in VMware vSphere (6.x - 7.x) Hypervisor, including VMware NSX, Storage vSAN, and iSCSI targets.
Microsoft DirSync/Azure AD Connect, DNS, DHCP, Active Directory, GPO, SRS, FRS, RADIUS, Microsoft NLB, Microsoft Failover Clustering, IIS, Microsoft PKI/CA/SSL certificate infrastructure.
Microsoft RDS (Farms, RDSH, RDG, RDWA, NPS (CAP & RAP), RDCB, and UPD).
Microsoft SQL Database Administration (SQL queries, SQL PROCs, Database health maintenance, performance, backup, restore), SQL Server 2012, 2014, and 2019.
Scripting in Python or a similar general-purpose scripting environment (VBS, PowerShell, and Batch/CMD scripting).
Windows Server 2012, 2016, and 2019 Datacenter OS level.
Manage Exchange Servers 2016 and 2019 in DAG (Database Availability Group) environment (Client Access, Hub Transport, and Mailbox rules).
Excellent troubleshooting skills and root cause analysis.
Help plan, maintain, and improve Infrastructure BCDR (Business Continuity and Disaster Recovery).
Strong system administration (Linux/Unix and Windows) at the command-line level.
Strong written and oral communication skills.
Strong interpersonal skills.
Able to conduct research into networking issues and products as required.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to prioritize and execute tasks in a high-pressure environment.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.

Nice To Haves

ITIL certification is preferred.
Networking Knowledge (Preferred CCNA Level).

Responsibilities

Support and assist the IT Infrastructure Manager in the development of IT strategies in collaboration with the other IT team members, with a specific focus on infrastructure service delivery and life cycle management.
Implement and maintain policies and procedures set by the IT leadership.
Deploy, manage, and maintain the enterprise’s infrastructure, Business Continuity, and Disaster Recovery Plan set by the IT Infrastructure manager and IT leadership.
Prepare and ensure accuracy of documentation, procedures, manuals, and help sheets for all IT infrastructure systems.
Support the development and implementation of the in-house and cloud Infrastructure systems projects and new technology installations.
Research cloud and in-house datacenter infrastructure products, services, and standards in support of IT infrastructure procurement and development efforts.
Evaluate and recommend cloud/in-house hosted systems and solutions for purchase.
Write technical specifications for the purchase of infrastructure systems.
You can build, configure, administer, and support infrastructure technologies and solutions such as computing, storage, networking, physical infrastructure, software, COTS, and open-source packages and solutions, and virtual and cloud computing, including IaaS, PaaS, and SaaS.
You know about information security and the security controls that can be used to mitigate security threats within solutions and services.
You can discuss the central principles of modern standards approach, how they apply to the work they are undertaking; you can apply them under guidance.
You will own an issue until a new owner has been found or the problem has been mitigated or resolved.
You can investigate problems in systems, processes, and services, with an understanding of the level of a problem (for example, strategic, tactical, operational). You can contribute to the implementation of remedies and preventative measures.
You can take inputs and establish coherent frameworks that work.
You can translate logical designs into physical designs. You know how to produce detailed designs and document all work using required standards, methods, and tools, including prototyping tools where appropriate. You can design systems characterized by managed levels of risk, manageable business, and technical complexity, and meaningful impact. You work with well-understood technology and can identify appropriate patterns.
You understand the core technical concepts related to the role and can apply them under guidance.
You can correctly test scripts under supervision. You understand the role of testing and how it works.
You can troubleshoot and identify problems across different technology capabilities.