IT Systems Analyst - Lending
About The Position
EECU is seeking an IT Systems Analyst with experience supporting and optimizing technology solutions in lending and financial services. The role serves as a liaison between business stakeholders and technical teams, ensuring systems support lending operations, business objectives, and regulatory requirements. The analyst aligns system functionality with business workflows; supports upgrades, enhancements, and integrations; and configures, tests, and implements technology solutions and updates. The position identifies opportunities to improve operational efficiency, automate processes, and enhance system performance and user experience. It also supports continuous improvement, analyzes system and operational data for business decisions and reporting, and helps ensure system stability, security, and data integrity across platforms. The position is based in Fort Worth, Texas, with a hybrid schedule of up to three days per week at EECU’s corporate office. The analyst serves as technical platform owner for assigned lending and line-of-business systems and helps define platform roadmaps and modernization strategies. The employee is responsible for compliance with applicable federal and state regulations, including Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act, NCUA Privacy Regulations, Reg B, Reg Z, Reg DD, Reg E, Reg CC, Service Members Civil Relief, and FCRA/FACTA requirements. Initial and ongoing annual Bank Secrecy Act training is required.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or a related field, or an equivalent combination of education and experience.
- At least 3 years of experience collaborating on the design, implementation, and support of financial software and technology solutions.
- Experience developing system models, technical specifications, and process workflows.
- Experience with business process modeling and systems documentation.
- Experience with system integrations, SQL reporting, process automation, and technical analysis.
Nice To Haves
- Financial institution or lending systems experience.
- Experience supporting lending technology platforms such as Temenos, Symitar, MeridianLink, Clutch, TalkDesk, Synergy, or Vitu.
- Experience within financial services or credit unions.
Responsibilities
- Partner with business leaders, developers, and technical teams to define system requirements and technical specifications.
- Analyze workflows, data integrity, and system limitations to identify opportunities for improvement.
- Develop technical solution proposals, feasibility studies, and proof-of-concept models.
- Create technical documentation, including system specifications, process diagrams, data flow diagrams, and implementation plans.
- Support architectural design, integration strategies, and technical decision-making.
- Coordinate and execute system integration, regression, and performance testing.
- Provide advanced troubleshooting and Level 2/3 technical support.
- Monitor system workflows, logs, and performance to identify and resolve defects or bottlenecks.
- Assist with software upgrades, patching, and lifecycle management.
- Collaborate with vendors and technical teams on implementations and enhancements.
- Serve as technical platform owner for assigned lending and line-of-business systems.
- Track releases and evaluate upgrades, security patches, and technical debt impacts.
- Help define platform roadmaps and modernization strategies.
- Recommend technology investments and process automation opportunities.
- Ensure compliance with enterprise security, governance, and architectural standards.
- Align system functionality with business workflows and support lending operations, business objectives, and regulatory requirements.
- Identify operational efficiency improvements, streamline and automate processes, and enhance system performance and user experience.
- Analyze system and operational data to support business decisions and reporting needs.
- Help ensure system stability, security, and data integrity across platforms.
- Comply with applicable federal and state rules and regulations and attend initial and ongoing annual Bank Secrecy Act training.
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What This Job Offers
Job Type
Full-time
