IT Systems Analyst - Lending
About The Position
EECU is seeking an IT Systems Analyst – Lending to support and optimize technology solutions in lending and financial services. The role serves as a liaison between business stakeholders and technical teams, ensuring systems support lending operations, business objectives, and regulatory requirements. The analyst aligns system functionality with business workflows; supports upgrades, enhancements, and integrations; and configures, tests, and implements technology solutions and updates. The position also identifies opportunities to improve operational efficiency, automate processes, system performance, and user experience. Maintaining system stability, security, and data integrity across platforms is essential. The analyst partners with business leaders, developers, technical teams, and vendors on requirements, technical specifications, architectural decisions, implementations, and enhancements. They provide advanced troubleshooting and Level 2/3 support, monitor system workflows and performance, coordinate testing, and help manage software upgrades, patches, releases, and technical debt. The role serves as technical platform owner for assigned lending and line-of-business systems and contributes to platform roadmaps and modernization strategies. The position is based in Fort Worth, Texas, with a hybrid schedule that includes up to three days per week at EECU’s corporate office. Lending platforms of interest include Temenos, Symitar, MeridianLink, Clutch, TalkDesk, Synergy, and Vitu. The employee is responsible for compliance with applicable federal and state rules and regulations and must attend initial and ongoing annual Bank Secrecy Act training.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or a related field, or an equivalent combination of education and experience.
- At least 3 years of experience collaborating on the design, implementation, and support of financial software and technology solutions.
- Experience developing system models, technical specifications, and process workflows.
- Experience with business process modeling and systems documentation.
- Experience in system integrations, SQL reporting, process automation, and technical analysis.
Nice To Haves
- Experience supporting lending technology platforms such as Temenos, Symitar, MeridianLink, Clutch, TalkDesk, Synergy, or Vitu.
- Experience within financial services or credit unions.
- Financial institution or lending systems experience.
Responsibilities
- Partner with business leaders, developers, and technical teams to define system requirements and technical specifications.
- Analyze workflows, data integrity, and system limitations to identify improvement opportunities.
- Develop technical solution proposals, feasibility studies, and proof-of-concept models.
- Create technical documentation, including system specifications, process diagrams, data flow diagrams, and implementation plans.
- Support architectural design, integration strategies, and technical decision-making.
- Coordinate and execute system integration, regression, and performance testing.
- Provide advanced troubleshooting and Level 2/3 technical support.
- Monitor system workflows, logs, and performance to identify and resolve defects or bottlenecks.
- Assist with software upgrades, patching, and lifecycle management activities.
- Collaborate with vendors and technical teams on new implementations and enhancements.
- Serve as technical platform owner for assigned lending and line-of-business systems.
- Track releases and evaluate upgrades, security patches, and technical debt impacts.
- Help define platform roadmaps and modernization strategies.
- Recommend technology investments and process automation opportunities.
- Ensure compliance with enterprise security, governance, and architectural standards.
- Align system functionality with business workflows and support lending operations and business objectives.
- Analyze system and operational data to support business decisions and reporting needs.
- Recommend workflow and technical improvements and support continuous improvement initiatives.
- Comply with applicable federal and state rules and regulations, including those relating to BSA, AML, privacy, lending, and consumer protection.
- Attend initial and ongoing annual Bank Secrecy Act training.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
