IT Systems Analyst

Zones LLC.•Glenview, IL

6d•$100,000 - $120,000•Onsite

About The Position

Zones is a global provider of end-to-end IT solutions, operating in more than 120 countries and specializing in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed, Professional, and Staffing services. The IT Systems Analyst will work in a fast-paced, dynamic environment, using problem-solving skills, adaptability, and business partnership to help deliver IT outcomes and improve the user experience. The position offers a high degree of autonomy and is based in Glenview, Illinois, with regular Monday through Friday hours from 9 a.m. to 5 p.m. The role is full-time and permanent, with pay of up to $120,000. The analyst will troubleshoot and support the SysPro ERP system and connected applications, work with stakeholders to understand business requirements, and design, develop, test, and deploy system customizations, interfaces, and extensions. The role also includes coordinating application development across projects, supporting system updates and upgrades, documenting system changes, and monitoring performance, security, and reliability. The job description notes that duties may change and that reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Zones offers a comprehensive benefits package that includes medical coverage and state-mandated sick leave, along with other benefits intended to support employee well-being and work-life balance. Zones is an Equal Employment Opportunity Employer and participates in E-Verify.

Requirements

Bachelor’s degree in Computer Science, Information Systems, or a related field.
4–6 years of experience as a Systems Analyst or in a similar role.
Experience with ERP systems, preferably in a manufacturing environment, such as SysPro.
Experience working with EDI systems and partners.
Knowledge of Warehouse Management Systems.
Experience with the Microsoft ecosystem.
Strong problem-solving skills and ability to analyze workflows and processes to identify inefficiencies and improvements.
Excellent verbal and written communication skills.
Strong organizational and analytical skills.
Ability to manage multiple priorities and deadlines.

Nice To Haves

Experience with Power BI or similar reporting tools.

Responsibilities

Analyze and troubleshoot ERP (SysPro) issues reported by end users.
Design, develop, test, and deploy customizations, interfaces, and extensions for existing systems.
Work with stakeholders to understand business processes and requirements.
Support and maintain the ERP system and related integrated applications.
Develop and maintain system documentation for changes and enhancements.
Monitor system performance and usage to maintain security and reliability.
Coordinate application development for multiple projects.
Assist with managing and implementing updates and upgrades.
Interface with different departments within the company.
Promote, support, and adhere to safety, environmental, and quality-related policies and procedures.