IT Systems Administrator

Soarin Group•Dunedin, FL

5d•Onsite

About The Position

Soarin Group is seeking IT Systems Administrators in the Dunedin, Florida area to support the company and its clients. The role is on-site and involves administering and maintaining server systems, infrastructure applications, networks, and related equipment. The Systems Administrator installs and configures hardware and software, monitors systems and security, manages backups and user accounts, troubleshoots issues, applies updates, and supports clients. The position participates in an on-call rotation and suits someone who enjoys a fast-paced environment.

Requirements

Proven experience as a Systems Administrator, Network Administrator, or in a similar role.
Experience with databases, LAN and WAN networks, and patch management.
Knowledge of system security, such as intrusion detection systems, and data backup and recovery.
Extensive knowledge of Microsoft Windows and supporting applications.
Familiarity with various operating systems and platforms.
Resourcefulness and problem-solving aptitude.
Ability to communicate effectively and professionally with clients and coworkers.
Past work experience in a high-traffic customer service setting.
Excellent phone etiquette.
Customer service skills that exceed customers’ expectations.
Strong problem-solving and research skills.
Ability to acquire and maintain working knowledge of a wide range of applications and services.
Ongoing awareness of changes that directly affect other team members and customers.
Must hold, or be able to obtain within one year of employment, A+, Network+, and Security+ certifications.
Ability to work on-site in Dunedin, Florida.

Responsibilities

Install new servers or rebuild existing servers, configuring hardware, peripherals, services, settings, directories, and storage according to standards and operational or project requirements.
Develop and maintain installation and configuration procedures and contribute to system standards.
Research and recommend innovative, preferably automated, approaches to system administration that make effective use of resources and provide economies of scale.
Monitor systems daily, verifying hardware, server resources, systems, and key processes; review logs and confirm scheduled jobs such as backups are complete.
Conduct regular security monitoring to identify possible intrusions.
Perform daily backup operations, confirm required file systems and system data are backed up, create recovery media, and recycle or send media off site as necessary.
Perform file archiving and purging as needed.
Create, change, and delete user accounts upon request.
Provide support to clients, investigate and troubleshoot issues, and repair or recover from hardware or software failures.
Coordinate and communicate with clients affected by issues or maintenance.
Apply operating system patches and upgrades regularly, upgrade administrative tools and utilities, and configure new services as needed.
Upgrade and configure system software supporting infrastructure applications according to project or operational needs.
Maintain operational, configuration, and other procedures.
Conduct periodic performance reporting to support capacity planning.
Perform ongoing performance tuning, hardware upgrades, and resource optimization; configure CPU, memory, and disk partitions as required.
Maintain data center environmental and monitoring equipment.
Participate in an on-call rotation.