IT Systems Administrator

EquipmentShare • Columbia, MO

24d • Onsite

About The Position

EquipmentShare is hiring an IT Systems Administrator for its Corporate Headquarters in Columbia, Missouri. The role serves as a technical escalation point for complex issues from IT Support and other internal technology teams. The administrator works across endpoint management, identity and access management, cloud platforms, operating systems, and networking to help maintain a secure, reliable, and scalable IT environment.

The position involves resolving advanced infrastructure and user technology issues, supporting enterprise systems and cloud services, collaborating with cross-functional teams, and contributing to projects, documentation, security practices, and operational improvements. The role may include participation in an on-call rotation or after-hours support as required.

Requirements

• High school degree or equivalent required.
• At least 3 years of experience in Systems Administration, Infrastructure Administration, or a similar IT role.
• Experience supporting enterprise Windows and macOS environments.
• Experience administering Microsoft Intune and/or Jamf.
• Experience supporting cloud platforms such as AWS, Google Cloud Platform (GCP), or Azure.
• Experience administering Okta and Google Workspace.
• Working knowledge of Identity and Access Management (IAM) principles and security best practices.
• Strong understanding of Active Directory, authentication, SSO, MFA, and endpoint management.
• Solid networking fundamentals, including TCP/IP, DNS, DHCP, VPNs, wireless networking, and troubleshooting.
• Experience documenting technical processes and maintaining accurate system documentation.
• Strong analytical, troubleshooting, and root-cause analysis skills.
• Excellent analytical and problem-solving abilities.
• Strong written and verbal communication skills across Slack, email, and virtual meetings.
• Ability to collaborate with distributed teams across multiple departments.
• Strong organizational skills and ability to prioritize multiple initiatives simultaneously.
• Self-motivated, able to work independently, and able to recognize when to escalate issues.
• Adaptability and willingness to learn new technologies in a rapidly changing environment.
• Customer-service orientation and focus on delivering an exceptional internal support experience.
• Strong attention to detail and commitment to continuous improvement.
• Ability to sit or stand for extended periods while working on a computer.
• Ability to occasionally lift and move equipment weighing up to 50 pounds.

Nice To Haves

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience supporting Linux systems.
• Experience with scripting or automation, such as PowerShell, Bash, or Python.
• Experience with MDM, endpoint security, and compliance tools.
• Familiarity with enterprise SaaS administration and cloud identity platforms.
• Preferred certifications: Microsoft Certified Administrator; Jamf Certified Associate or Professional; Okta Certified Administrator; AWS Certified Cloud Practitioner or Solutions Architect; Google Cloud Certification; or CompTIA Network+ or Security+.

Responsibilities

• Serve as the primary escalation point for advanced technical issues from the IT Support team.
• Troubleshoot and resolve complex infrastructure, endpoint, identity, and cloud-related issues.
• Administer and support enterprise endpoint management platforms, including Microsoft Intune and Jamf.
• Support identity and access management through Okta, Google Workspace, and related authentication technologies.
• Assist with provisioning, deprovisioning, and troubleshooting user accounts, devices, and permissions while following IAM best practices.
• Support cloud-based infrastructure and services across AWS, Google Cloud Platform (GCP), and other enterprise cloud environments.
• Troubleshoot Windows, macOS, and Linux operating system issues across end-user and server environments.
• Assist with networking troubleshooting involving DNS, DHCP, VPN, routing, switching, Wi-Fi, and connectivity issues.
• Work with Engineering, Security, Networking, and IT Support teams to resolve cross-functional incidents.
• Document technical procedures, create knowledge base articles, and improve operational workflows.
• Participate in infrastructure projects, migrations, system upgrades, and technology rollouts.
• Maintain security best practices and assist with compliance initiatives where applicable.
• Participate in an on-call rotation or provide after-hours support as required.

Benefits

• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous PTO and paid holidays.
• 401(k) with company match.
• Gym membership stipend and wellness programs, including opportunities to earn PTO and prizes.
• Company events and food truck nights.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED