IT Systems Administrator

Fourth•Englewood, CO

25d•Onsite

About The Position

The IT Systems Administrator is the sole on-site IT resource for Fourth’s Denver office, supporting approximately 40 employees. The role is primarily focused on hands-on Microsoft Access/VBA development and maintaining the company’s core business application, which uses an Access front end with a SQL Server back end. The administrator makes and tests code changes, uses source control and the internal update/versioning process, maintains role-based application variants, and supports integrations with other business systems. Local systems administration is a secondary focus, including user accounts, on-premise VMware operations, backups and restores, hardware and printer escalations, and coordination with Corporate IT (EIT), which owns network, security, and Azure infrastructure. The outgoing employee will train the new hire before retiring, with emphasis on Access development from day one. Fourth describes itself as a global provider of restaurant and hospitality management technology solutions. Its combined SaaS offerings serve customers in 120,000 locations worldwide, with teams across offices in the US, UK, Bulgaria, China, Australia, and UAE. The company is an Equal Opportunity Employer.

Requirements

Hands-on experience building or maintaining Microsoft Access applications, including VBA and module-level development.
Working knowledge of SQL Server, including writing queries and understanding stored procedures.
Experience as the sole or primary on-site IT resource for a location, with the ability to triage and prioritize independently.
Strong troubleshooting instincts and willingness to read and trace existing code rather than rebuild from scratch.
Ability to write and maintain SQL queries and stored procedures and perform basic schema changes.
Understanding of source control practices for application code.

Nice To Haves

Experience administering a VMware virtualized environment.
Experience inheriting and maintaining a long-running custom application built by someone else.
Experience with Salesforce, Stripe, Avalara, NetSuite, BigCommerce, or EDI.
Familiarity with Windows Server and Active Directory, including security groups, login scripts, and basic group policy.
Exposure to backup and disaster recovery tools such as CrashPlan or Azure Backup, including monitoring or restores.
General networking familiarity, including firewalls, VPN, and WiFi segmentation.
Knowledge of local monitoring tools such as PRTG for basic infrastructure health checks.

Responsibilities

Maintain and extend the primary Microsoft Access application, including its forms, modules, and VBA, against a SQL Server back end.
Make application code changes through the established development, self-testing, stakeholder sign-off, and internal rollout/versioning process.
Use source control for application code and review historical changes when troubleshooting.
Manage role-based application variants and keep them synchronized as changes are rolled out.
Support and extend integrations between the core application and business systems, including CRM, shipping, payments, tax, and e-commerce systems.
Write and maintain SQL queries and stored procedures, and make basic schema changes.
Administer local user accounts and access, including onboarding, offboarding, and Windows security group management.
Manage day-to-day operation of the on-premise VMware environment in coordination with corporate IT.
Monitor local backup alerts and perform file or data restores as requested.
Serve as the local escalation point for hardware, printers, and general office IT issues.
Coordinate with Corporate IT (EIT) on network, firewall, security infrastructure, and Azure issues without directly owning those areas.
Support local monitoring tools such as PRTG for basic infrastructure health checks, including printer connectivity.
Maintain and expand the office’s IT documentation.
Triage and prioritize IT needs independently as the sole on-site IT resource, escalating to corporate IT when appropriate.
Establish and maintain a working relationship with Corporate IT and understand the division of ownership between local and corporate IT.