IT Systems Administrator - Hollingshead Mixer Company
About The Position
Hollingshead Mixer Company is seeking a dependable, self-motivated IT Systems Administrator to serve as its primary on-site technology support resource in Avilla, Indiana. Reporting directly to the Chief Information Officer, the role provides daily support for HMC employees, business applications, computers, communications, and local infrastructure, and may also support the broader SRM Concrete environment as assigned. The role requires initiative, follow-through, strong troubleshooting skills, and the ability to work independently. SRM’s centralized engineering and information security teams provide specialized expertise, infrastructure design, and assistance with complex technical issues. The position is based on-site at HMC, at 200 Dekko Drive, Avilla, Indiana 46710. Travel to the SRM Home Office is required at least quarterly, with at least four trips annually, including the annual leadership conference. Additional local or overnight travel may be required for projects, support, or acquisition activities. The role participates in after-hours on-call support and occasional Saturday or scheduled weekend maintenance, coordinated with the broader SRM IT department. The employee must be able to move and install typical computer hardware and peripherals, place equipment on desks, and mount monitors, with reasonable accommodation. Work in manufacturing areas requires compliance with applicable safety procedures and personal protective equipment requirements. On-the-job training and collaboration with SRM’s engineering and security teams offer opportunities to expand technical skills and contribute to broader IT initiatives.
Requirements
- Proven experience in systems administration, desktop support, network support, or a related IT role.
- Hands-on experience troubleshooting Windows computers, common business applications, hardware, and peripherals.
- Working knowledge of Windows Server, Active Directory, user permissions, Group Policy, DNS, and DHCP.
- Understanding of TCP/IP, Ethernet, Wi-Fi, VPNs, cabling standards, and basic network troubleshooting.
- Familiarity with virtualization, backups, patch management, remote administration, and security practices.
- Ability to work independently, prioritize competing needs, and resolve issues with limited day-to-day supervision.
- High dependability, consistent attendance, and reliable follow-through on commitments.
- Self-starter who identifies needs and acts without waiting for detailed direction.
- Strong diagnostic skills and judgment about when to involve engineering teams, security personnel, or vendors.
- Clear communication, thorough documentation, and a patient, customer-focused approach.
- Ability to maintain ownership of an issue after escalation and keep affected employees informed.
- Availability for dependable on-site work in Avilla, required travel to the SRM Home Office at least quarterly, after-hours on-call support, and occasional Saturday or scheduled weekend maintenance.
Nice To Haves
- Experience supporting manufacturing, industrial, or production-dependent environments.
- Familiarity with Dell hardware, SonicWall firewalls, VMware, Microsoft Entra ID, and Microsoft Office applications.
- Experience supporting Microsoft Dynamics Great Plains or other operational business applications.
- Relevant technical education or certifications, such as CompTIA A+, Network+, Microsoft, or CCNA.
- Experience supporting multiple locations or working as a primary on-site IT resource.
Responsibilities
- Provide responsive daily support for HMC office and manufacturing operations, prioritizing issues affecting production and employee productivity.
- Install, configure, maintain, and troubleshoot computers, printers, monitors, mobile devices, peripherals, operating systems, and business software.
- Support employee onboarding, role changes, and offboarding through equipment provisioning, account administration, group assignments, and access changes.
- Administer assigned Active Directory, Microsoft Entra ID, Group Policy, DNS, and DHCP functions using established procedures.
- Troubleshoot wired and wireless connectivity, VPN access, IP addressing, and local network equipment.
- Perform routine server, workstation, and infrastructure administration, including monitoring, patching, updates, and preventive maintenance.
- Monitor backup status, address failures, and assist with recovery and testing in coordination with SRM’s systems engineering team.
- Support business applications and coordinate with vendors and internal specialists when additional expertise is required.
- Use approved tools to manage workstations, servers, peripherals, and networks locally and remotely.
- Follow company security standards for endpoint protection, authentication, permissions, and system configuration, and promptly escalate security concerns.
- Maintain accurate support records, equipment inventories, configurations, and operating procedures.
- Identify recurring issues and recommend practical improvements.
- Coordinate with SRM’s engineering teams on infrastructure changes, complex incidents, equipment replacements, and projects, and provide local implementation assistance.
- Extend support to other SRM employees, locations, and systems as assigned while maintaining dependable HMC coverage.
- Participate in the IT on-call rotation, occasional Saturday support, and scheduled weekend maintenance.
Benefits
- Medical, dental, vision, and life insurance.
- 401(k) with a company match.
- Vacation and PTO programs, plus paid holidays.
- Free access to an on-site 24/7 Fitness Center.
- On-site childcare and dining facilities.
- Company culture with opportunities for career advancement.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
