IT & Systems Administrator

Tin Can•Seattle, WA
•$105,000 - $130,000•Hybrid

About The Position

Tin Can is seeking an IT & Systems Administrator to manage internal IT operations end-to-end. This role involves building the IT foundation and managing it daily, from initial provisioning to account security. The ideal candidate is an individual contributor who has experience with IT at scale, can build scrappily in a startup environment, and enjoys the hands-on work of IT administration. This is the first dedicated IT hire for the company.

Requirements

  • 5+ years of IT experience in technology companies, with experience in both early-stage startups and companies operating at scale.
  • Hands-on experience rolling out MDM and SSO solutions, preferably from scratch.
  • Deep Google Workspace administration experience.
  • Comfort supporting both macOS and Windows operating systems.
  • A practical security mindset, understanding which controls are important at different company sizes.
  • Fluency in using AI for troubleshooting, scripting, and documentation.
  • Clear, patient communication skills to assist non-technical teammates.
  • Willingness to remain an individual contributor long-term.
  • Low-ego and collaborative attitude.
  • Based in Seattle and able to work from the office 4+ days per week.

Responsibilities

  • Select and implement SSO, integrate applications, and enforce MFA.
  • Set up device management for Mac and Windows, including enrollment, encryption, patching, and inventory.
  • Administer Google Workspace, managing users, groups, sharing policies, and security settings.
  • Develop an access model for over 100 employees, including role-based permissions, access reviews, and request/approval processes.
  • Manage the onboarding process to ensure new hires have necessary equipment, logins, and access.
  • Ensure a secure offboarding process, including revoking access, recovering devices, and transferring files.
  • Serve as the helpdesk for all IT-related issues, including access, hardware, and accounts.
  • Oversee the IT aspects of office moves and build-outs, including workstations, A/V equipment, and wireless access points.
  • Create runbooks, standards, and self-serve help documentation, and report on IT performance metrics.
  • Write documentation and standards to ensure IT processes are scalable and efficient.

Benefits

  • Opportunity to build IT from the ground up.
  • Space to explore new ideas and challenge assumptions.
  • Work in a small, high-trust, mission-driven team.
  • Contribute to building tech that protects childhood.
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