IT Systems Administrator
About The Position
The IT Systems Administrator maintains secure, reliable technology across Clover Sonoma's corporate office, dairy bottling plant, and distribution warehouse in the Petaluma area, and supports technology used by route drivers. This hands-on role manages daily system administration, maintenance, troubleshooting, and recovery. The administrator works with Clover IT, the Alpina IT Transformation team, operations, engineering, and service providers to keep manufacturing, distribution, and office systems available. The role administers Windows Server, VMware, storage, and AWS infrastructure; manages directory, network, access, collaboration, backup, security, and business continuity systems; and supports Microsoft SQL Server, ERP, web services, and other business applications. It also resolves incidents, maintains documentation and inventories, automates routine tasks, and coordinates vendor troubleshooting, repairs, upgrades, and migrations. The position operates primarily in an office and regularly supports systems in active dairy manufacturing, warehouse, and distribution facilities. It requires onsite work and travel among Petaluma-area facilities, with scheduled or emergency after-hours support as assigned. Occasional entry into production, cold-storage, warehouse, loading, or yard areas requires compliance with safety, food-safety, sanitation, security, and personal protective equipment rules. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Requirements
- Bachelor's degree in information technology, computer science, engineering, or a related field, or equivalent education and relevant experience.
- Three or more years of hands-on systems administration or infrastructure support experience.
- Experience with Windows Server, Active Directory, Group Policy, DNS, DHCP, file permissions, virtualization, and storage.
- Experience with backups, system restoration, disaster-recovery testing, identity and access, endpoint management, patching, and security controls.
- Ability to troubleshoot system and application-access issues, prioritize incidents, and follow problems through resolution.
- Ability to document work clearly, follow change procedures, and communicate with technical and nontechnical teams.
- Ability to work onsite, travel among Petaluma-area facilities, and provide scheduled or emergency after-hours support.
Nice To Haves
- Experience in food, beverage, consumer goods, manufacturing, distribution, or transportation, including support for plant-floor, warehouse, route-driver, mobile-device, or operational technology environments.
- Experience with AWS, Microsoft 365, Entra ID, Microsoft SQL Server, SAN storage, Veeam, Carbonite, or comparable platforms.
- Familiarity with SAP infrastructure connectivity, Cisco Meraki, mobile-device management, IT service-management tools, and RingCentral or comparable voice platforms.
- Experience with PowerShell, automation, system upgrades, and infrastructure migrations.
- Bilingual proficiency in English and Spanish.
- Relevant Microsoft, AWS, VMware, Cisco, CompTIA, ITIL, or comparable certifications.
Responsibilities
- Administer Windows Server, VMware, storage, and AWS infrastructure; monitor system health, performance, and capacity, and resolve issues proactively.
- Manage Active Directory, Group Policy, DNS, DHCP, file permissions, printing, user accounts, access, multifactor authentication, and collaboration services through onboarding, role changes, and offboarding.
- Manage backups, disaster recovery, failover, and business continuity; verify backup integrity, test recovery procedures, and document results and corrective actions with IT leadership and service providers.
- Install system, application, and firmware updates through approved change procedures, including maintenance scheduling, validation, and rollback planning.
- Maintain endpoint protection, secure configurations, vulnerability remediation, privileged access, and security logs; support cybersecurity incident containment and recovery.
- Monitor availability, performance, storage utilization, and logs; investigate alerts, resolve issues, and escalate risks before they affect business operations.
- Administer Microsoft SQL Server and support infrastructure for ERP, web services, and other business applications in coordination with application owners and specialist providers.
- Resolve incidents and service requests affecting manufacturing, warehousing, shipping, route delivery, and office operations; document root causes and corrective actions, communicate progress, and confirm resolution with users.
- Maintain accurate system and network documentation, asset inventories, license and warranty records, and operating and recovery procedures.
- Use PowerShell or similar tools to automate routine tasks and improve consistency through documented, approved processes.
- Work with vendors on troubleshooting, repairs, replacements, upgrades, and migrations; participate in after-hours support and escalation as assigned.
- Travel among Petaluma-area facilities and work onsite.
- Follow safety, food-safety, sanitation, security, and personal protective equipment rules when entering production, cold-storage, warehouse, loading, or yard areas.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
