IT Systems Administrator

SCONZA CANDY CO • Oakdale, CA

17d • $85,000 - $110,000 • Onsite

About The Position

Sconza Candy Company, a handcrafted candy manufacturer based in Oakdale, California, is seeking an IT Systems Administrator. The role maintains, configures, and ensures reliable operation of the company’s computer systems, servers, and network infrastructure, supports day-to-day technology needs, and helps plan and implement improvements that support business growth. The position collaborates with the IT Manager and serves as an escalation point for the IT Support Technician.

Requirements

• 3–5 years of experience in systems administration or a similar IT infrastructure role.
• Associate's or Bachelor's degree in Information Technology, Computer Science, or equivalent practical experience.
• Working knowledge of office automation products, databases, and remote control.
• Intermediate networking knowledge, including hands-on experience configuring and troubleshooting switches, routers, VLANs, TCP/IP, VPNs, and firewalls.
• Strong troubleshooting skills and ability to prioritize and resolve issues under pressure.
• Excellent communication skills, including the ability to explain technical issues to non-technical staff.

Responsibilities

• Install, configure, and maintain physical and virtual servers.
• Manage and maintain switches, routers, and other network infrastructure, including configuration, VLAN setup, and troubleshooting.
• Manage and maintain wireless network infrastructure, including access point configuration, coverage optimization, and connectivity troubleshooting.
• Manage and maintain the VoIP phone system, including user setup, call routing, and troubleshooting.
• Manage and maintain security camera and surveillance systems, including configuration, storage, and access.
• Manage and monitor Active Directory, Group Policy, DNS, DHCP, and file and print services.
• Administer business-critical systems, including Microsoft 365/Exchange email, backup solutions, and cloud infrastructure.
• Monitor system performance, troubleshoot issues, and perform root cause analysis to resolve incidents.
• Manage user accounts, permissions, and access control across systems.
• Administer Okta, including SSO configuration, MFA policies, application integrations, and user lifecycle management.
• Maintain and improve network security, including firewalls, VPNs, antivirus and endpoint protection, and patch management.
• Perform regular system backups and test disaster recovery procedures.
• Document IT systems, processes, and procedures, and keep records current.
• Provide escalation support and best-practice guidance to the IT Support Technician on complex technical issues.
• Collaborate with the IT Manager on infrastructure planning, projects, and technology decisions.
• Evaluate technologies and recommend upgrades or solutions to improve efficiency, security, and reliability.
• Coordinate with vendors and service providers for hardware, software, and infrastructure needs.
• Participate in an on-call rotation for after-hours support as needed.
• Perform other duties as assigned.

Benefits

• Full medical coverage
• Full dental coverage
• 401(k) with company match and discretionary contribution; 100% vested immediately
• Vacation
• 11 holidays per year
• Competitive compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree